If something does not work, Symptom, Solution

If something does not work

If the appliance is not working correctly, please carry out the following checks before contacting your local Service Force Centre.

Symptom

Possible cause

Solution

It is too warm in the

Thermostatic control can be set

Set the thermostat knob to higher

refrigerator.

incornectly.

position.

If products are not cold enough or

Place the products to the appropriate

placed wrongly.

place.

The door does not close tightly or it is not

Check if the door closes well and the

gasket

remains

clean

and

shut properly.

undamaded.

It is too

warm in

the

Thermostatic

control

can

be set

Set the

thermostat

knob to

higher

freezer.

incornectly.

position.

The door does not close tightly or it is not

Check if the door closes well and the

shut properly.

gasket

remains

clean

and

undamaded.

Products in big quantity to be frozen

Wait some hours and then check the

were put in.

temperature again.

Products to be frozen are placed too

Place the products in a way so that

closely to each other.

cold air could circulate among them.

Water flows at the back

It is normal. During automatic defrosting

plate of the refrigerator.

frost melts on the back plate.

Water

flows

into

the

The outlet of the chamber can be

Clean the outlet.

chamber.

clogged up.

Products placed in can prevent water

Replace the products so that they do

from flowing into the collector.

not touch the back plate directly.

Water

flows

onto

the

The melting water outlet flows not into

Put the melting water outlet to the

floor.

the evaporative tray above the

evaporative tray.

compressor.

There are too much frost

Products are not wrapped properly.

Wrap the products better.

and ice.

Doors are not shut properly or do not

Check if the doors close well and the

close tightly.

gaskets

remain

clean

and

undamaded.

The thermostatic control can be set

Set the thermostat knob to a position

wrongly.

that gives higher temperature.

The

compressor

The thermostatic control is set wrongly.

Set the thermostat knob to a position

operates continually.

that gives higher temperature.

Doors are not shut properly or do not

Check if the doors close well and the

close tightly.

gaskets

remain

clean

and

undamaded.

Products in big quantity to be frozen

Wait some hours and then check the

were put in.

temperature again.

Too warm food was put in.

Put food at max. room temperature.

The appliance is in too warm place.

Try to reduce the temperature in the

room where the appliance stands.

The appliance does not

Plug is not

connected

the mains

Connect the mains plug properly.

socket properly.

work

all.

Neither

The fuse burnt out.

Change the fuse.

cooling,

nor

lighting

works.

The thermostatic control is not on.

Start the appliance according to

There is no voltage in the mains socket.

instructions in chapter 'Putting it into

use'.

(Try to connect another appliance into it.)

The appliance is noisy.

The appliance is not supported properly.

Check if the appliance stands stable

(all the four feet should be on the

floor).