Zanussi Contact Service Force and Customer Care for Appliance Support

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SERVICE AND SPARE PARTS

In the event of your appliance requiring service, or if you wish to purchase spare parts please contact your local Zanussi Service Force Centre by telephoning:

08705 929929

Your call will be routed to the Service Force Centre covering your post code area. The address of your local Service Force Centre is detailed in the accompanying Customer Care Book.

Before calling out an engineer, please ensure you have read the details under the heading ‘Something Not Working?’

When you contact the Service Centre you will need to give the following details.

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of the fault

4.The model serial no. of the appliance (found on the rating plate)

5.The purchase date

CUSTOMER CARE DEPARTMENT

For general enquiries concerning your Zanussi appliance or for further information on Zanussi products, you are invited to contact our Customer Care Department by letter or telephone as follows:

Customer Care Department

Zanussi

55-77 High Street

Slough

Berkshire

SL1 1DZ

Tel: 08705 727727

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Contents FRIDGE-FREEZER Contents Important Safety Instructions Description of the Appliance Operation Setting the temperatureFreshness control Refrigerator compartmentHelpful hygiene tips Frozen food storage Freezing fresh foodThawing Some useful hints for freezingMaking ice cubes Normal Operating SoundsHealth and Safety Guidelines Refrigerator DefrostingWhen the appliance is not in use Maintenance and CleaningInternal clearing External clearingSomething not WORKING? Symptom Solution No power to the applianceCustomer Care Department Service and Spare Parts08705 Standard guarantee conditions Guarantee ConditionsEuropean Guarantee ExclusionsInstallation Technical SpecificationsPositioning Fitting the appliance under the kitchen work surfaces Before usingGreen and Yellow Earth Blue Neutral Brown Live Electrical ConnectionPage