Zanussi DES 959 Protection against flooding, Service and spare parts, Customer Care Department

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If after all these checks, the problem persists, contact your local Service Force Centre, quoting the model and serial number. This information can be found on the rating plate located on the right hand side of the dishwasher door (see picture).

Protection against flooding

The machine is fitted with a device in the bottom of the machine to protect against flooding. The device will operate if there are any water leaks in the machine, however it will only operate if the machine is on.

In case of intervention the digital display will show "AL4". Turn off the water tap and call the Service Force Centre.

Service and spare parts

In the event of your appliance requiring service, or if you wish to purchase spare parts please contact your local Zanussi Service Force Centre by telephoning:

08705 929929

Prod.No

Ser. No

Mod

 

RA01

 

Your telephone call will be automatically routed to the

Service Centre covering your post code area. Service

Centre addresses can be found in the accompanying

Customer Care book.

Before calling out an engineer, please ensure you have read the details under the heading "Something Not Working" and have the model number and purchase date to hand.

In-guarantee customers should ensure that the checks under the heading “Something Not Working" have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown. Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.

Customer Care Department

For general enquiries concerning your Zanussi appliance or for further information on Zanussi products please contact our Customer Care Department by letter or telephone as follows:

Customer Care Department

Zanussi

55-77 High Street

Slough

Berkshire

SL1 1DZ

Tel: 08705 727727

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GAR04en

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Contents Dishwasher Contents Installation Important safety informationChild Safety During UseDescription of the appliance Digital display Delay start push buttonControl panel Half load push buttonProgramme phase indicator lights Indicator lightsProgramme start push button SaltLong programme run signal Audible signalsIntermittent end of programme signal Alarm intermittent signalBefore use Setting the water softenerFilling with salt Adjusting the dose Rinse aidEnsure that the lid is closed after every refill Loading your appliance Using your applianceLower basket To lower the prongsCutlery basket Upper basket Adjusting the height of the upper basketTo move to the higher position proceed as follows Never lift or lower the basket on one side onlyCompact detergents with enzymes Use of detergentTo save energy Hints and tipsFor best washing results Items not suitable for dishwashers50C Washing programmes65C 45CPress the On/Off push button Operating sequenceCheck that There is rinse aid and salt Open the door and check FiltersAt the end of the washing programme To cancel a programme ProgressInternal cleaning Maintenance and cleaningCleaning the central filter Cleaning the large filterFrost precautions External cleaningProlonged periods of non-operation Moving the machineSomething not working Symptom Fault code SolutionService and spare parts Protection against floodingCustomer Care Department Standard guarantee conditions Guarantee conditionsEuropean Guarantee This guarantee does not coverHints for test centres Technical specificationsWater supply connections Installation instructionsWater outlet hose connection Electrical connection Green and Yellow -Earth Blue-Neutral Brown-LiveProceed as follows Adjusting the worktop Fitting under a counterLevelling