Troubleshooting Guide
If a fault occurs, run through the table below before taking your receiver for repair.
If the fault persists, attempt to solve it by switching the receiver off and on again. If this fails to resolve the situation, consult with your dealer. Under no circumstances should you repair the receiver yourself as this could invalidate the warranty.
PROBLEM | POSSIBLE CAUSE | REMEDY |
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No power | • The AC input cord is disconnected. | • Connect the cord securely. |
| • Poor connection at AC wall outlet or the | • Check the outlet using a lamp or another |
| outlet is inactive. | appliance. |
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No sound | • The speaker cords are disconnected. | • Check the speaker connections. |
| • The volume is adjusted too low. | • Adjust the volume. |
| • The MUTE button on the remote control is | • Press the MUTE button to cancel the |
| pressed to ON. | muting effect. |
| • Speakers are not switched on. | • Press the SPEAKER A or B button to ON. |
| • Incorrect selection of the input source. | • Select the desired input source correctly. |
| • Incorrect connections between the | • Make connections correctly. |
| components. |
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Stations cannot be | • No antenna is connected. | • Connect an antenna. |
received | • The desired station frequency is not tuned | • Tune in the desired station frequency. |
| in. |
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| • The antenna is in wrong position. | • Move the antenna and retry tuning. |
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Preset stations cannot be | • An incorrect station frequency has been | • Memorize the correct station frequency. |
received | memorized. |
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| • The memorized stations are cleared. | • Memorize the stations again. |
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Poor FM reception | • No antenna is connected. | • Connect an antenna. |
| • The antenna is not positioned for the best | • Change the position of the antenna. |
| reception. |
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Continuous hissing noise | • Weak signals. | • Change the position of the antenna. |
during FM reception, |
| • Install an outdoor antenna. |
especially when a stereo |
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broadcast is received. |
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Continuous or intermittent | • Noise is caused by motors, fluorescent | • Keep the receiver away from noise |
hissing noise during AM | lamps or lightning, etc. | sources. |
reception, especially at |
| • Install an outdoor AM antenna. |
night. |
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No recording | • Incorrect selection between the | • Make connections correctly. |
| components. |
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| • Incorrect operation of each component for | • Operate each component correctly. |
| playback and recording. |
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Remote control unit does | • Batteries are not loaded or exhausted. | • Replace the batteries. |
not operate. | • The remote sensor is obstructed. | • Remove the obstacle. |
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Other Sherwood components | • DIGI LINK connections are not made | • Make proper DIGI LINK connections. |
do not react to remote control | properly. |
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commands. |
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