Something Not Working

If the appliance is not working correctly, please carry out the following checks before contacting your local Tricity Bendix Service Force Centre.

Problem	Possible Cause	Solution
No power to the appliance	No power at the socket.	Check there is power at the socket.
	There is a power cut.	Check there is not a power cut by checking the
		household lights.
	The fuse has blown.	Check the fuse has not blown.
	Thermostat control is set at '0'.	Check the thermostat.

The temperature in the	The appliance is located in an unsuitable	Check the ambient temperature is within the
appliance is too high	position.	appliances operating limits of 16 °C to 32 °C.
	The thermostat control is set too low.	Check that the thermostat is turned to the correct
		setting relative to ambient conditions.
The compressor runs	The thermostat is set at the wrong temperature.	Adjust the thermostat.
continuously	The door is open.	Close the door.
	The door is open.	Close the door.
	Large quantities of food have been placed in the
	cabinet.
	The door has been opened too frequently.
	The air ventilation is obstructed.	Check that the air ventilation is not obstructed.

The temperature in the	The thermostat control is set too cold.	Set the thermostat to a warmer position.
appliance is too low
Excessive frost and ice has	The door has been left open.	Check the door has not been left open.
built up	Something is obstructing the door.	Check nothing is preventing the door from closing.
	Something is obstructing the door.	Check nothing is preventing the door from closing.
	The door gasket is dirty.	Check the door gasket is intact and clean.

The appliance is noisy.	The appliance is not level.	Check if the appliance stands stable on the floor.

If after the above checks your appliance still does not operate correctly, contact your local Tricity Bendix Service Force Centre.

Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.

In-guarantee customers should ensure that the above checks have been made, as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts please contact your local Tricity Bendix Service Force Centre by telephoning:

0870 5 929929

Your call be routed the Service Force Centre covering your post code area.

Customer Care Department

For general enquiries concerning your Tricity Bendix appliance or for further information on Tricity Bendix products, you are invited to contact our Coustomer Care Department by letter or telephone as follows:

Customer Care Department Tricity Bendix

55-77 High Street Slough Berkshire

SL1 1DZ

Tel: 08705 950950