BEFORE YOU CALL
PROBLEM |
| CAUSE |
| CORRECTION | |
“Sb” is | • | The control is in | • | Pressing the CONTROL LOCK and TEMP | |
displayed on |
| Sabbath Mode. |
| MODE keys to exit Sabbath Mode. | |
control. |
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SOUND AND | NOISE |
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Louder | • | Modern freezers have | • | This is normal. When the surrounding noise | |
sound levels |
| increased storage |
| level is low, you might hear the compressor | |
whenever |
| capacity and more stable |
| running while it cools the interior. | |
appliance |
| temperatures. They require |
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is on. |
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Popping or | • | Metal parts undergo | • | This is normal. Sound will level off or | |
cracking |
| expansion and contraction, as |
| disappear as appliance continues to run. | |
sound when |
| in hot water pipes. |
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compressor | • | Refrigerant (used to cool | • | This is normal. | |
comes on. | |||||
| refrigerator) is circulating |
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Bubbling or |
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| throughout the system. |
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gurgling |
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sound. |
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Vibrating or | • | Appliance is not level. It rocks | • | Level the appliance. Refer to “Leveling” in the | |
rattling noise. |
| on the floor when it is moved |
| INSTALLATION section. | |
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| slightly. | • | Ensure floor can adequately support the | |
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| • | Floor is uneven or weak. |
| appliance. Level the appliance by putting | |
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| wood or metal shims under part of | |
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| the appliance. | |
| • | Appliance is touching | • | ||
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| the wall. |
| slightly. Refer to “Leveling” in the | |
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| INSTALLATION section. | |
WATER / MOISTURE / FROST INSIDE APPLIANCE | |||||
Moisture | • | Weather is hot and humid, | • | This is normal. | |
forms on |
| which increases internal rate |
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inside |
| of frost buildup. |
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appliance | • | Door is slightly open. | • | See DOOR PROBLEMS. | |
walls. | |||||
• | Door is kept open too long. | • | Open the door less often. | ||
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ODOR IN APPLIANCE |
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Odors in | • | Interior needs to be cleaned. | • | Clean interior with sponge, warm water, and | |
appliance. |
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| baking soda. Replace air filter. | |
| • | Foods with strong odors are | • | Cover the food tightly. | |
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| in the appliance. |
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DOOR PROBLEMS |
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Door will | • | Appliance is not level. It | • | This condition can force the cabinet out | |
not close. |
| rocks on the floor when it is |
| of square and misalign the door. Refer to | |
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| moved slightly. |
| “Leveling” in the INSTALLATION section. | |
| • | Floor is uneven or weak. | • | Ensure floor can adequately support appliance. | |
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| Level the appliance by putting wood or metal | |
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| shims under part of the appliance. | |
LIGHTING PROBLEMS |
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Light bulb is | • | The light bulb is burned out. | • | Follow directions under INTERIOR | |
not on. |
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| LIGHTING section. | |
| • | No electric current is reaching | • | See “APPLIANCE DOES NOT RUN”. | |
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| the appliance. |
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| • | Control is in Sabbath mode | • | Depress TEMP MODE key and CONTROL | |
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| (Sb is displayed on control). |
| LOCK key for 3 seconds. |
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