Frigidaire FSC23R5DSB2, FSC23R5DW1, FSC23R5DW0, FSC23R5DSB1, FSC23R5DB0 Problem Cause Correction

Before You Call (continued)

PROBLEM		CAUSE		CORRECTION
WATER DISPENSER
Dispenser will not	•	Household water line valve is	• Open household water line valve. See PROBLEM
dispense water.		not open.		section ICE MAKER IS NOT MAKING ANY ICE.
	• Freezer door is not closed.		• Ensure that freezer door is closed.
	• Ice & water filter cartridge is		•	Replace filter cartridge.
		clogged.	• Push filter in until you hear a “click”. Filter should be
	• Front filter not fully installed, if
		equipped		flush with cabinet.
Water has an odd taste	•	Water has been in the tank for	• Draw and discard 10 – 12 glasses of water to freshen
and/or odor.		a period of time.		the supply and completely rinse out the tank.
	• Unit not properly connected to		• Connect unit to cold water line that supplies water to
		cold water line.		the kitchen faucet.
	• Tubing used in the household		• For best results, use copper tubing for water
		water supply and installation		connections.
		may affect water taste and
		odor.
	• Water has a high mineral		• Contact water treatment plant for help.
		content.
Water pressure is	•	Cut-off and cut-on pressures	• Have someone turn up the cut-off and cut-on pressure
extremely low.		are too low (well systems		on the water pump system (well systems only).
		only).
	• Reverse osmosis system is in		• It is normal for a reverse osmosis system to be below
		regenerative phase.		20 psi during the regenerative phase.
ODORS IN REFRIGERATOR
Interior is dirty.	•	Interior needs to be cleaned.	• See Care & Cleaning Chart in Care and Cleaning
	• Food with strong odors is in			section.
			•	Cover food tightly.
		refrigerator.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not close.	•	Door was closed too hard,	• Close both doors gently.
		causing other door to open
		slightly.
	• Refrigerator is not level. It		• Ensure floor is level and solid, and can adequately
		rocks on the floor when moved		support the refrigerator. Contact a carpenter to correct
		slightly.		a sagging or sloping floor.
	• Refrigerator is touching a wall		• Ensure floor is level and solid, and can adequately
		or cabinet.		support the refrigerator. Contact a carpenter to correct
				a sagging or sloping floor.
Drawers are difficult to	•	Food is touching shelf on top	• Keep less food in drawer.
move.		of drawer.	• Clean drawer, rollers, and track. See Care & Cleaning
	• Track that drawers slide on is
		dirty.		Chart in Care and Cleaning section.
LIGHT BULB IS NOT ON
Light bulb is not on.	•	Light bulb is burned out.	• See Replacing Light Bulbs in Care and Cleaning
		Light switch is stuck.		section.
	•		• Release light switch located inside freezer
	• No electric current is reaching			compartment.
			• See PROBLEM section RUNNING OF
		refrigerator.		REFRIGERATOR.
	•	Control system has disabled	• Reinstall magnet behind dairy compartment in fresh
		lights because magnet switch		food door.
		trigger has been removed.	• Close and reopen door(s) to enable lights.
	• Control system has disabled
		lights because one or both
		doors were left open too long.

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