Frigidaire FSC23R5DB1, FSC23R5DW1, FSC23R5DW0, FSC23R5DB0 Before You Call, Problem Cause Correction

1-800-944-9044

1-866-213-9397

(United States)

(Canada)

Before You Call

Visit our web site at www.frigidaire.com.

PROBLEM		CAUSE	CORRECTION
RUNNING OF REFRIGERATOR
Compressor does not run.	•	Cooling system is turned Off.	• Turn cooling system On. See Temperature Controls
			section.
	• Refrigerator is in defrost cycle.		• This is normal for a fully automatic defrost refrigerator.
			The defrost cycle occurs periodically, lasting about 30
	• Plug at wall outlet is		minutes.
			• Ensure plug is tightly pushed into outlet.
		disconnected.
	• House fuse blown or tripped		• Check/replace fuse with a 15 amp time-delay fuse.
		circuit breaker.	Reset circuit breaker.
	•	Power outage.	• Check house lights. Call local Electric Company.
Refrigerator runs too	•	Room or outside weather is	• It’s normal for the refrigerator to work longer under
much or too long.		hot.	these conditions.
	• Refrigerator has recently been		• It takes 8-12 hours for the refrigerator to cool down
		disconnected for a period of	completely.
		time.	• Ice maker operation causes refrigerator to run slightly
	•	Automatic ice maker is
		operating.	more.
	• Doors are opened too		• Warm air entering the refrigerator causes it to run
		frequently or too long.	more. Open doors less often.
	•	Refrigerator/freezer door may	• Ensure refrigerator is level. Keep food and containers
		be slightly open.	from blocking door. See PROBLEM section
	• Freezer control is set too cold		OPENING/CLOSING OF DOORS/DRAWERS.
			• Set refrigerator control to warmer setting until
		(control found in refrigerator	refrigerator temperature is satisfactory. Allow 24 hours
		section).	for temperature to stabilize.
	•	Refrigerator/freezer gasket is	• Clean or change gasket. Leaks in door seal will cause
		dirty, worn, cracked, or poorly	refrigerator to run longer in order to maintain desired
		fitted.	temperatures.
Compressor goes off and	•	Electronic control system	• This is normal. Refrigerator goes on and off to keep
on frequently.		keeps the refrigerator at a	temperature constant.
		constant temperature.
Digital temperature	•	Electronic control system has	• Call your Frigidaire service representative, who can
displays are flashing.		detected a performance	interpret any messages or number codes flashing on
		problem.	the digital displays.
TEMPERATURES ARE TOO COLD
Freezer temperature too	•	Freezer control is set too cold.	• Set freezer control to a warmer setting. Allow 24 hours
cold. Refrigerator			for temperature to stabilize.
temperature is satisfactory.
Refrigerator temperature	•	Refrigerator control is set too	• Set refrigerator control to a warmer setting. Allow 24
too cold. Freezer		cold.	hours for temperature to stabilize.
temperature is satisfactory.
Food stored in drawers	•	Refrigerator control is set too	• See solution above.
freezes.		cold.
Food stored in Meat	•	Meat Keeper Temperature	• Adjust Meat Keeper Temperature Control to a lower
Keeper freezes (some		Control set too cold.	setting. (Meat should be stored at a temperature just
models).			below the freezing point for maximum fresh storage
			time. It is normal for ice crystals to form due to the
			moisture content of meat.)

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