Before YOU Call, United States Canada | Frigidaire FPHB2899LFB

BEFORE YOU CALL

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Ice maker is not making • Ice maker is turned off.	• Turn on ice maker. For the fresh food ice maker, press and hold the
any ice.	“Ice Off” button for three (3) seconds until the indicator light is off.
	For the freezer ice maker, lower the wire signal arm.

•Refrigerator is not connected to water • Connect the unit to the household water supply and ensure the

line or water valve is not open.

water valve is open.

•The water supply line is kinked. • Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall.

•	The water filter is not seated	•	Remove and re-install the water filter. Be sure to push the filter
	properly.		firmly so that you hear it lock solidly into position.
•	The water filter may be clogged	•	If water dispenses slowly or not at all, or if the filter is six (6)
	with foreign material.		months old or older, it should be replaced.
• Freezer ice maker wire signal arm is		•	Move any item or frozen ice cubes that may block the signal arm
	being held up by an item not allowing		from being in the on or down position. See Automatic Ice
	it to go in the on or down position.		Maker-Freezersection in manual.
Ice maker is not making •	Ice maker is producing less ice than	• The fresh food and freezer ice makers will each produce approximately
enough ice.	you expect.		2.5 pounds of ice every 24 hours depending on usage conditions.
•	The water filter may be clogged with	•	If water dispenses slower than normal, or if the filter is six (6)
	foreign material.		months old or older, it should be replaced.

•The water supply line is kinked. • Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall.

	• Saddle valve on cold water pipe is		•	Turn off household water line valve. Remove valve. Ensure that valve is
		clogged or restricted by foreign material.		not a self-piercing saddle valve. Clean valve. Replace valve if necessary.
	•	Heavy traffic, opening or closing of	•	Press Fast Freeze to temporarily increase ice production rate.
		the doors excessively.
Freezer ice maker will	•	Ice maker wire signal arm is being held	•	Move any item or frozen ice cubes that may block the signal arm
not stop making ice		down by some package in the freezer		from being in the off or upward position. See Automatic Ice
(select models).		that has fallen against the ice maker.		Maker-Freezersection in manual.
Ice cubes are freezing	•	Ice cubes are not being used	•	Remove ice container and discard ice. The ice maker will pro-
together.		frequently enough or interruption of		duce fresh supply. Ice should be used at least twice weekly to
		power for prolonged time.		keep the cubes separated.

•Ice cubes are hollow (shells of ice with • This generally occurs when the ice maker does not get enough

water inside). The hollow cubes break water. This is usually the result of a clogged water filter or re-

open in the bin and leak their water stricted water supply. Replace the water filter and if the condition

		onto existing ice, which causes it to		still occurs check for a Saddle Valve, water valve not turned on
		freeze together.		all the way or kinked water supply line.

DISPENSER (Ice & Water)

Dispenser will not dis-	•	Dispenser lock out is engaged.	•	Press and hold control lock for three (3) seconds.
pense ice.	•	There is no ice in the bin to be dispensed.	•	See the “Ice maker is not making any ice” section above.

•The refrigerator doors are not com- • Be sure the refrigerator doors are completely closed. pletely closed.

•Dispenser paddle has been pressed • The motor overload protector will reset in about three (3) min-

	too long and the dispenser motor		utes and then ice can be dispensed.
	has overheated.

Ice dispenser is	• Ice has melted and frozen around auger	•	Remove ice container, thaw, and empty the contents. Clean
jammed.	due to infrequent use, temperature		container, wipe dry, and replace in proper position. When new
	fluctuations, and/or power outages.		ice is made, dispenser should operate.
	• Ice cubes are jammed between ice	•	Remove ice cubes that are jamming the dispenser.
	maker and back of ice container.

Dispenser will not dis-	•	Dispenser lock out is engaged.	•	Press and hold control lock for three (3) seconds.
pense water.	•	Water filter not seated properly.	•	Remove and reinstall the water filter. Be sure to push the filter
				firmly so that you hear it lock solidly into position.
	•	Water filter is clogged.	•	Replace filter cartridge. Be sure to remove protective caps and push
				the filter firmly so that you hear it lock solidly into position.
	•	Household water line valve is not	•	Open household water line valve. See CONCERN column AU-
		open.		TOMATIC ICE MAKER.
Water has an odd taste	•	Water has not been dispensed for	•	Draw and discard 10-12 glasses of water to freshen the supply.
and/or odor.		an extended period of time.

•Unit not properly connected to cold • Connect unit to cold water line that supplies water to the kitchen

water line.

faucet.