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| Before you call | |
| Solutions to Common Problems | ||
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OCCURRENCE |
| POSSIBLE CAUSE/SOLUTION | |
Range is not level. |
| Poor installation. Place oven rack in center of oven. Place a level on the oven rack. | |
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| Adjust leveling legs at base of range until the rack is level. When range is level, | |
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| cooktop may appear out of alignment if countertop is not level. | |
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| Weak, unstable floor. Be sure floor is level and can adequately support range. If floor | |
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| is sagging or slopping, contact a carpenter to correct the situation. | |
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| Kitchen cabinet misalignment may make range appear to be unlevel. Be sure | |
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| cabinets are square and have sufficient room for range clearance. | |
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Cannot move appliance easily. Appliance must be accessible for service.
Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem.
Contact builder or installer to make appliance accessible.
Carpet interferes with range. Provide sufficient space so range can be lifted over carpet.
Gas line is
Entire range or oven does not operate.
Make sure cord/plug is plugged tightly into outlet.
Service wiring is not complete. Call an authorized servicer.
Electrical power outage. Check house lights to be sure. Call your local electric company for service. Surface burners can be lit manually.
*Oven control beeps and displays any F code error (for example F11)
Electronic control has detected a fault condition. Press STOP/CLEAR to clear the display and stop beeping. Reprogram oven. If fault recurs, record fault number. Press STOP/CLEAR and call an authorized servicer for assistance.
Oven light does not work. | Replace or tighten bulb. See Changing Oven Light section in this Use & Care Guide. | ||
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| Electrical power outage. Check house lights to be sure. Call your local electric | ||
| company for service. | ||
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Surface burners do not light. | Surface control knob has not been completely turned to LITE. Push in and turn the | ||
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| surface control knob to LITE until burner ignites and then turn the surface control | ||
| knob to the desired flame size. | ||
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| Burner ports are clogged. Clean burners. See “Cleaning the Burner Grates, Burner | ||
| Caps and Burner Heads” under General Cleaning. | ||
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| Range power is disconnected from outlet. Be sure cord is securely plugged into the | ||
| outlet. | ||
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| Electrical power outage. | ||
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| Be sure the gas supply to the range is turned “ON”. | ||
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Surface burner flame burns half way | Burner ports or slots are clogged. With the burner off, use a | ||
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needle to clean ports or slots. | |||
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| Moisture is present after cleaning. Lightly fan the flame and allow the burner to | ||
| operate until flame is full. Dry the burners thoroughly following instructions under | ||
| General Cleaning. | ||
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