Consumer Support Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions
Before You Call For Service…
Troubleshooting Tips
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Problem | Possible Causes | What To Do | |
Surface units not |
| The surface units are | • With the controls off, check to make sure the surface |
functioning properly |
| not plugged in solidly. | unit is plugged completely into the receptacle. |
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| The surface unit controls | • Check to see the correct control is set for the surface |
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| improperly set. | unit you are using. |
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| The drip pans are not set | • With the controls off, check to make sure the drip |
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| securely in the cooktop. | pan is in the recess in the cooktop and that the |
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| opening in the pan lines up with the receptacle. |
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Oven will |
| A fuse in your home may | • Replace the fuse or reset the circuit breaker. |
not work |
| be blown or the circuit |
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| breaker tripped. |
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| Plug on range is not | • Make sure electrical plug is plugged into a live, properly |
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| completely inserted in | grounded outlet. |
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| the electrical outlet. |
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| Oven control | • See the Using the oven sections. |
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| improperly set. |
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Food does not |
| Oven control | • Make sure you turn the knob all the way to the |
broil properly |
| improperly set. | BROIL position. |
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| Improper shelf position | • See the Broiling Guide. |
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| being used. |
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| Cookware not suited | • Use the broiling pan and grid that came with your range. |
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| for broiling. |
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| Aluminum foil used on the | • See the Use of aluminum foil section. |
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| the broiling pan and grid has |
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| not been fitted properly and |
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| slit as recommended. |
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Food does not bake |
| Oven control | • See the Using the oven for baking or roasting section. |
or roast properly |
| improperly set. |
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| Shelf position is incorrect | • See the Using the oven for baking or roasting section. |
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| or the shelf is not level. |
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| Necessary preheating | • See the Using the oven for baking or roasting section. |
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| was not done. |
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| Incorrect cookware or | • See the Using the oven for baking or roasting section. |
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| cookware of improper |
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| size being used. |
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