GE JBS55 owner manual Before you call for service…, Problem Possible Causes What To Do

Page 24

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Surface units will not

 

Improper cookware

Use pans which are flat and match the diameter

maintain a rolling boil

 

being used.

of the surface unit selected.

or cooking is not

 

 

 

fast enough

 

 

 

 

 

 

 

Surface units do

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

not work properly

 

blown or the circuit breaker

 

 

 

tripped.

 

 

 

 

 

 

 

Cooktop controls

Check to see the correct control is set for the surface

 

 

improperly set.

unit you are using.

 

 

 

 

Scratches (may appear

 

Incorrect cleaning

Scratches are not removable. Tiny scratches will become

as cracks) on cooktop

 

methods being used.

less visible in time as a result of cleaning.

glass surface

 

Cookware with rough bottoms

To avoid scratches, use the recommended cleaning

 

 

being used or coarse particles

procedures. Make sure bottoms of cookware are clean

 

 

(salt or sand) were between

before use, and use cookware with smooth bottoms.

 

 

the cookware and the surface

 

 

 

of the cooktop.

 

 

 

Cookware has been slid

 

 

 

across the cooktop surface.

 

 

 

 

 

Areas of discoloration

 

Food spillovers not cleaned

See the Cleaning the glass cooktop section.

on the cooktop

 

before next use.

 

 

 

 

 

 

 

Hot surface on a model

This is normal. The surface may appear discolored

 

 

with a light-colored glass

when it is hot. This is temporary and will disappear

 

 

cooktop.

as the glass cools.

 

 

 

 

Plastic melted to

 

Hot cooktop came into

See the Glass surface—potential for permanent damage

the surface

 

contact with plastic placed

section in the Cleaning the glass cooktop section.

 

 

on the hot cooktop.

 

 

 

 

 

Pitting (or indentation)

 

Hot sugar mixture spilled

Call a qualified technician for replacement.

of the cooktop

 

on the cooktop.

 

 

 

 

 

Frequent cycling

 

Improper cookware

Use only flat cookware to minimize cycling.

off and on of

 

being used.

 

surface units

 

 

 

 

 

 

 

Food does not bake

 

Oven controls improperly set.

See the Using the oven section.

or roast properly

 

 

 

 

Shelf position is incorrect

See the Using the oven section.

 

 

 

 

or the shelf is not level.

 

 

 

 

 

 

 

Incorrect cookware or

See the Using the oven section.

 

 

cookware of improper

 

 

 

size being used.

 

 

 

 

 

 

 

Oven thermostat needs

See the Adjust the oven thermostat—Do it yourself!

 

 

adjustment.

section.

 

 

 

 

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Contents RangesStandard-Cleaning Radiant Write the model and serial numbers here Model # Serial #Important Safety Notice All ranges can tip and injury could resultSafety Instructions Operating Instructions Care and Cleaning Ge.comCleaning Operating Instructions Safety Consumer SupportSafety Instructions Consumer Support Troubleshooting Tips Care OvenUsing the surface units SafetyCare and Cleaning Instructions Safety Instructions Wok CookingAbout the radiant surface units… Selecting types of cookware Using the oven controls CleaningOven Control, Clock and Timer Features and Settings Power OutageUsing the oven TroubleshootingInstructions TipsHow to Set the Oven for Broiling Instructions OperatingBroiling Guide Using the clock and timer Troubleshooting Tips CareSpecial features of your oven control Safety InstructionsHour Shut-Off Using the Sabbath Feature. on some models How to Exit the Sabbath FeatureHow to Set for Regular Baking/Roasting Adjust the oven thermostat-Do it yourself Cleaning Troubleshooting Tips Consumer SupportSafety Instructions To Adjust the ThermostatCare and cleaning of the range Instructions Operating Instructions Care Porcelain Oven InteriorStainless Steel Surfaces on some models Do not use a steel-wool pad it will scratch the surfaceOperating Instructions Safety Cleaning the Oven DoorSupport Troubleshooting Tips ConsumerTroubleshooting Tips Consumer Support InstructionsCleaning the glass cooktop Consumer Support Troubleshooting TipsNormal Daily Use Cleaning Burned-On ResidueMetal Marks and Scratches Cooktop SealDamage from Sugary Spills and Melted Plastic To Order PartsBefore you call for service… Problem Possible Causes What To DoClock and timer do See the Using the clock and timer sectionRemoval instructions in the Care and cleaning Not workCleaning of your range section Removal instructions in the Care and cleaning of yourPower outage Won’t closeAccessories.ge.com Looking For Something More?Consumer Support Troubleshooting Tips Care and Cleaning Operating InstructionsGe.com Consumer Support Troubleshooting Tips Care and Cleaning GE Electric Range Warranty Safety Instructions Operating InstructionsGE Will Provide What GE Will Not CoverSchedule Service Parts and AccessoriesConsumer Support GE Appliances Website Real Life Design Studio
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JBS55 specifications

The GE JBP99 and JBS55 are two distinct models of freestanding ranges that exemplify General Electric's commitment to quality, innovation, and user-friendly design in kitchen appliances. Both models offer a blend of traditional cooking principles with modern technology, ensuring that home chefs can create culinary delights with ease and precision.

The GE JBP99 is a versatile range that features both gas and electric cooking options. It comes equipped with a spacious oven, providing ample room for baking and roasting. A standout feature of the JBP99 is its convection cooking technology, which allows for even heat distribution throughout the oven, resulting in perfectly cooked meals every time. The range's two oven racks can be adjusted to accommodate various dish sizes, making it ideal for family gatherings and large meals.

In terms of cooktop features, the JBP99 boasts sealed burners that offer a range of BTU outputs for precise temperature control. This facilitates everything from simmering delicate sauces to achieving a high heat for searing meats. Additionally, the continuous grates provide a seamless surface for moving pots and pans, ensuring a smooth cooking experience.

On the other hand, the GE JBS55 is a more simplified yet highly efficient electric range. It features smooth top cooking elements that provide an easy-to-clean surface while offering reliable heat distribution. The JBS55 also incorporates GE’s True European Convection, promoting even heating throughout the oven for remarkable baking results.

Both models come equipped with self-cleaning options, reducing the hassle of oven maintenance. The JBS55 features a large capacity oven, which can accommodate a variety of cookware and baking dishes, making it versatile for different cooking needs. A notable characteristic of the JBS55 is its built-in wifi capabilities, allowing users to control the oven remotely through a smartphone app. This presents the opportunity to preheat the oven, set timers, and receive notifications, all from the convenience of a mobile device.

Moreover, the safety features included in both models, such as automatic shut-off and an oven lock, ensure that these ranges not only meet cooking demands but also prioritize user safety.

In summary, the GE JBP99 and JBS55 are excellent options for those seeking reliable and innovative cooking solutions. Whether you prefer the hybrid aspect of the JBP99 or the streamlined efficiency of the JBS55, each model provides an array of features designed to enhance the culinary experience at home.