Before You Call For Service…

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Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do

Surface units will not	Improper cookware	• Use pans which are flat and match the diameter
maintain a rolling boil	being used.	of the surface unit selected.
or cooking is not
fast enough

Surface units do	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
not work properly	blown or the circuit breaker
	tripped.

	Cooktop controls	• Check to see the correct control is set for the surface
	improperly set.	unit you are using.

Scratches (may appear	Incorrect cleaning	• Scratches are not removable. Tiny scratches will become
as cracks) on cooktop	methods being used.	less visible in time as a result of cleaning.
glass surface	Cookware with rough bottoms	• To avoid scratches, use the recommended cleaning
	being used or coarse particles	procedures. Make sure bottoms of cookware are clean
	(salt or sand) were between	before use, and use cookware with smooth bottoms.
	the cookware and the surface
	of the cooktop.
	Cookware has been slid
	across the cooktop surface.

Areas of discoloration	Food spillovers not cleaned	• See the Cleaning the glass cooktop section.
on the cooktop	before next use.

	Hot surface on a model	• This is normal. The surface may appear discolored
	with a white glass cooktop.	when it is hot. This is temporary and will disappear
		as the glass cools.

Plastic melted to	Hot cooktop came into	• See the Glass surface – potential for permanent damage
the surface	contact with plastic placed	section in the Cleaning the glass cooktop section.
	on the hot cooktop.

Pitting (or indentation)	Hot sugar mixture spilled	• Call a qualified technician for replacement.
of the cooktop	on the cooktop.

Frequent cycling	Improper cookware	• Use only flat cookware to minimize cycling.
off and on of	being used.
surface units

Control signals after	You forgot to enter a	• Press the BAKE pad and desired temperature or the
entering cooking time	bake temperature or	SELF CLEAN LO/STD pad and desired clean time.
or delay start	cleaning time.

Food does not bake	Oven controls improperly set.	• See the Using the oven section.
or roast properly
or roast properly	Rack position is incorrect	• See the Using the oven section.
	Rack position is incorrect	• See the Using the oven section.
	or the rack is not level.

	Incorrect cookware or	• See the Using the oven section.
	cookware of improper
	size being used.

	Oven thermostat needs	• See the Adjust the oven thermostat – Do it yourself!
	adjustment.	section.	27

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

JDP47 specifications

The GE JDP47 is a versatile and innovative electric range that combines cutting-edge technology with modern design. As part of General Electric's commitment to quality and efficiency, the JDP47 model is perfect for both casual cooks and culinary enthusiasts alike.

One of the standout features of the GE JDP47 is its spacious oven capacity. With an impressive 5.3 cubic feet of space, the oven can easily accommodate multiple dishes at once, making it ideal for entertaining or family meals. The oven also features a true European convection system, which ensures even baking and roasting by allowing hot air to circulate uniformly throughout the oven. This technology is particularly beneficial for baking cookies or pastries, guaranteeing that they come out golden brown and evenly cooked.

The range is equipped with a smooth ceramic glass cooktop, which not only offers a sleek, modern look but also provides a quick and efficient cooking surface. The cooktop features four highly responsive burners, including a powerful 12,000 BTU burner for rapid boiling and a 6,000 BTU simmer burner for delicate sauces and simmering. The option to easily switch between varying heat levels enhances cooking precision and convenience.

Additionally, the GE JDP47 includes a self-cleaning feature, making maintenance a breeze. The oven can be set to a high temperature to burn off spills and residues, leaving behind a clean interior without the need for harsh chemicals. The model also features a hidden bake element, which ensures more usable space within the oven and makes cleaning easier.

User-friendly controls add to the appeal of the JDP47, with an easy-to-read LED display and upfront controls for simple operation. The range also comes with various cooking modes, including bake, broil, and a delay bake option, which allows users to set their cooking to start at a later time, perfect for busy schedules.

Safety is another essential aspect of the GE JDP47. It includes features such as a control lock, which prevents accidental activation of the oven, making it a great choice for families with young children.

In summary, the GE JDP47 electric range combines modern technologies and thoughtful design to deliver exceptional cooking performance. Its spacious oven, efficient cooktop, easy-to-use controls, and convenient cleaning features make it a fantastic addition to any kitchen, catering to the needs of diverse cooks. Whether whipping up a cozy dinner or preparing a feast, the GE JDP47 stands out as a reliable and efficient choice.