GE 49-8941 Surface units, Not functioning, Properly, Cooktop feels hot, Control signals after

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Customer Service Troubleshooting Tips Installation Instructions Operating Instructions Safety Information

Before you call for service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

Electric Coil Models

 

 

 

 

 

 

 

Surface units

 

The surface units are

With the controls off, check

not functioning

 

not plugged in solidly.

to make sure the surface

properly

 

 

unit is plugged completely

 

 

 

into the receptacle.

 

 

 

 

 

 

The surface

Check to see the correct

 

 

unit controls

control is set for the surface

 

 

improperly set.

unit you are using.

 

 

 

 

 

 

The drip pans are

With the controls off, check

 

 

not set securely in

to make sure the drip pan is

 

 

the cooktop.

in the recess in the cooktop

 

 

 

and that the opening in the

 

 

 

pan lines up with the

 

 

 

receptacle.

 

 

 

 

Cooktop feels hot

 

Large pans hold heat

Choose a pan that matches

 

 

close to the cooktop.

the size of the surface unit

 

 

 

you are using.

 

 

 

 

 

The oven vent is blocked. Pans on the right rear

 

 

 

surface unit block air flow

 

 

 

from the oven vent and

 

 

 

cause the cooktop to

 

 

 

get hot.

 

 

 

 

Oven

 

 

 

 

 

 

 

Oven light does not work

 

Light bulb is loose

Tighten or replace

 

 

or defective.

the bulb.

 

 

 

 

 

 

Switch operating light

Call for service.

 

 

is broken.

 

 

 

 

 

Control signals after

 

You forgot to enter

Press the CLEAR/OFF pad

entering cooking time

 

a bake temperature.

and begin again.

or start time

 

 

 

 

 

 

 

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Contents GE Appliances GE Answer CenterStaple sales slip or cancelled check here Congratulations You Are Now Part of the GE FamilyWrite the model and serial numbers here Proof of the original purchase dateGE & You Service Partnership All ranges can tip and injury could result Safety Precautions Safety Information Instructions Troubleshooting Tips Customer Service Cook Meat and Poultry THOROUGHLY…Oven SELF-CLEANING Oven Surface Cooking Units Safety Information Operating Instructions Installation Troubleshooting Tips Customer ServiceRead and follow this Safety Information carefully How to Set Using the surface unitsWok Cooking Dual Surface Unit Switch glass cooktops only Do not use the surface as a cutting boardSelecting types of cookware. glass cooktops only Using the oven controls Clock and Timer FeaturesOven Control Settings Special features of your oven control Hour Shut-OffControl Lockout Tones at the End of a Timed CycleHour, 24 Hour or Clock Black-Out Your control is set to use a 12 hour clockCook and Hold Changing the Speed of the + or PadsHow to Set the Oven for Baking or Roasting Using the ovenBefore you begin… Preheating and Pan Placement How to Set the Oven for BroilingTroubleshooting Tips Customer Service Aluminum FoilBroiling guide CommentsUsing the clock and timer To Set the TimerTo Reset the Timer To Cancel the TimerHow to Set an Immediate Start Automatic Stop Make sure the oven clock shows the correct time of dayHow to Set a Delay Start and Automatic Stop Adjust the oven thermostat-Do it yourself To Adjust the ThermostatUsing the self-cleaning oven Before a Clean CycleHow to Set the Oven for Cleaning How to Delay the Start of Cleaning After a Clean CycleCare and cleaning of the range Control Panel and KnobsSure Grip Handle Painted SurfacesOven Shelves To clean the inside of the door To clean the outside of the doorLift-Off Oven Door Do not lift the door by the handleOven Light Replacement Oven Heating ElementsTo remove the cover Do not remove any screws to remove the coverOperating Instructions Safety Information To remove a surface unit To replace a surface unitTo remove Cooktop Surface LightTo replace How to Remove the Storage Drawer to Clean Under the Range Broiler Pan & GridTo remove the storage drawer To replace the storage drawerCleaning the glass cooktop Daily CleaningFor heavy, burned-on soil National Parts CenterSpecial Care Installation of the range Wiring must conform to National Electric CodesTips Prepare the OpeningFlooring Under the Range Prepare for Electrical ConnectionPower Cord Strain Relief Installation Be installed before reinstalling the rear range wiring coverWire Power Cord Installation Do not remove ground strap connectionBefore After Wire Conduit Installation Screw Leveling the Range Anti-Tip Bracket InstallationFinal Check Before you call for service… Control signals after Surface unitsNot functioning ProperlySee the Using Oven will not workFood does not Broil properly At Broil Broil HI/LO padOven temperature Clock and timerIs on when you Food does not bakeSelf-clean Self-clean cycleWhen you wanted Oven not cleanPower outage Excessive smokingUntil the Locked Door DisplayGeneral Electric Company Consumer Product Ownership Registration GE Electric Range Warranty Five Years Replacement glass cooktop if it should crack dueWe Will Replace One YearIn-Home Repair Service 800-GE-CARES Service Telephone NumbersTDD 800-TDD-GEAC

164D3333P171, 49-8941 specifications

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