GE 164D3333P150 owner manual Before you call for service…, Troubleshooting Tips

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Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem		Possible Causes	What To Do

Surface units will not		Improper cookware	• Use pans which are
maintain a rolling boil		being used.	absolutely flat and match
or cooking is not			the diameter of the surface
fast enough			unit selected.

Surface units do		A fuse in your home	• Replace fuse or reset
not work properly		may be blown or the	circuit breaker.
		circuit breaker tripped.

		Cooktop controls	• Check to see the correct
		improperly set.	control is set for the surface
			unit you are using.

Safety Information Operating Instructions Installation

Tiny scratches (may appear as cracks) or abrasions on radiant cooktop glass surface

Incorrect cleaning	• Use recommended
methods being used.	cleaning procedures.

Cookware with rough	• Be sure cookware bottoms
bottoms being used or	and cookware are clean
coarse particles (salt	before use. Use cookware
or sand) were between	with smooth bottoms. Tiny
the cookware and the	scratches are not removable
surface of the cooktop.	but will become less visible
	in time as a result of
	cleaning.

Cookware has been
slid across the cooktop
surface.

Instructions Troubleshooting

Areas of discoloration	Improper cookware	• Marks from aluminum and
on the cooktop	being used.	copper pans as well as
		mineral deposits from water
		or food can be removed
		with the cleaning cream.

Hot sugar mixtures	Hot cooktop came	• See the Cleaning the glass
or plastic melted	into contact with	cooktop section.
to the surface	these substances.

Tips Customer Service

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Contents GE Answer Center GE AppliancesCongratulations You Are Now Part of the GE Family Staple sales slip or cancelled check hereWrite the model and serial numbers here DrawerGE & You Service Partnership According to local, state and federal codes Or using a ventilation fan or hoodAll ranges can tip and injury could result Safety Precautions Safety Information Cook Meat and Poultry THOROUGHLY… Instructions Troubleshooting Tips Customer ServiceOven SELF-CLEANING Oven Radiant Surface Units Cleaning the glass Cooktop section REMEMBER… How to Set Using the surface unitsIndicator Lights Dual Surface Unit Switch on some modelsDo not use the surface as a cutting board About the radiant surface units…Selecting types of cookware Customer Service Troubleshooting Tips Using the oven controlsOven Temperature Knob Clean LightOven on Light Preheated LightHow to Set the Oven for Baking or Roasting Using the ovenBefore you begin… Type of margarine will affect baking performanceAluminum Foil Preheating and Pan PlacementHow to Set the Oven for Broiling Comments Broiling guideUsing the clock and timer Make sure the oven clock shows the correct time of day Automatic StopPress Cook Time ON/OFF Press Start Time ON/OFFTips Customer Service For Models with Only an Oven Temperature KnobFor Models with Pads and an Oven Temperature Knob Before a Clean Cycle Using the self-cleaning ovenHow to Set the Oven for Cleaning Customer Service TroubleshootingPress the Start Time ON/OFF pad How to Delay the Start of CleaningAfter a Clean Cycle Control Panel and Knobs Care and cleaning of the rangeOven Vent Painted SurfacesTo clean the outside of the door To clean the inside of the doorLift-Off Oven Door Do not lift the door by the handleOven Heating Elements Oven Light Replacement on some modelsOven Shelves To remove the coverTo replace the storage drawer Broiler Pan & GridTo remove the storage drawer Daily Cleaning Cleaning the glass cooktopFor heavy, burned-on soil National Parts CenterSpecial Care Installation Instructions for future use Installation of the rangeWiring must conform to National Electric Codes Read these instructions completely and carefullyPrepare the Opening Prepare for Electrical Connection Flooring Under the RangeBe installed before reinstalling the rear range wiring cover Power Cord Strain Relief InstallationDo not remove ground strap connection Wire Power Cord InstallationBefore After Wire Conduit Installation Connector block terminal Bare wire Final Check Anti-Tip Bracket InstallationLeveling the Range Troubleshooting Tips Before you call for service…When range is Blank or indicatorFrequent cycling Off and onOr roast properly Food does not bakeFood does not Broil properly At BroilClock and timer Oven temperatureSelf-clean Self-clean cycleAfter a clean cycle Oven not cleanClean light To CleanPower outage Is on when youWant to cook A numberFive Years Replacement glass cooktop if it should crack due GE Electric Range WarrantyWe Will Replace, At No Charge To You What GE Will Not CoverTDD 800-TDD-GEAC Service Telephone NumbersIn-Home Repair Service 800-GE-CARES