PROBLEMS WITH YOUR GAS RANGE?
You can solve many common appliance problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve the problem before calling the servicer.
TROUBLESHOOTING GUIDE
FIND YOUR | POSSIBLE CAUSE | HOW TO FIX IT | |
PROBLEM HERE | |||
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| Surface control has not been | Push in and turn control to the ON position | |
| completely turned to the ON | until burner ignites, then turn control to | |
| position. | desired flame setting. | |
| Burner ports are clogged. | Use a small gauge wire or needle to open | |
| ports. | ||
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| Verify that the burners are positioned | |
Surface burners do | Burners not positioned | properly on the orifice hoods and the | |
properly. | burners are sitting flat on the burner support | ||
not light. | |||
| with tabs engaged in slots. | ||
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| Range not set for appropriate | See range conversion section of installation | |
| gas input. | manual. | |
| Pilot lights won’t light due to | Light pilots manually. | |
| power failure. | ||
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| Range power cord is | Be sure power cord is plugged into | |
| disconnected from the outlet. | grounded outlet. | |
| Burner ports are clogged. | Use a small gauge wire or needle to open | |
| ports. | ||
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| Lightly fan the flame and allow burner to | |
Flame burns halfway | Moisture is present after | operate until flame is full. OR dry burners | |
round. | cleaning. | thoroughly following instructions in range | |
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| “Cleaning” section. | |
| Range is not set for | See range conversion section of installation | |
| appropriate gas input. | manual. | |
| Dust particles in main line. | Allow burner to operate for a few minutes | |
Flame is orange. | until flame turns blue. | ||
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Range is not set for | See range conversion section of installation | ||
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| appropriate gas input. | manual. | |
Oven light does not | Burned out or loose bulb | Tighten or replace oven light bulb. | |
work. | |||
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| Range is not set for | See range conversion section of installation | |
| appropriate gas input. | manual. | |
| Temperature control not set | Make sure temperature control is set at | |
| properly. | desired temperature. | |
| Pilot light will not light due to | Light pilots manually. | |
Oven or broiler does | power failure. | ||
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not heat. |
| Check/reset circuit breaker and/or replace | |
| House fuse has blown or | fuse. Do not increase fuse capacity. If the | |
| circuit breaker has tripped. | problem is a circuit overload, have it | |
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| corrected by a qualified electrician. | |
| Range cord is disconnected | Be sure the power cord is plugged into a | |
| from outlet. | grounded outlet. | |
| Oven capillary bulb not | Verify that capillary bulb is snapped in clips | |
| straight and not touching sides or coated | ||
| positioned properly. | ||
| with oven cleaner or food. | ||
Oven temperature is |
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Temperature control not set | Make sure the temperature control knob is | ||
inaccurate. | properly. | set at the desired temperature. | |
| Improper use of foil. | Keep foil clear of holes in oven bottom and | |
| off of oven sides. | ||
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| Vent blocked. | Keep vent on backguard clear. | |
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