Troubleshooting

EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.

Emergencies	Possible Cause	Prevention/Solution

Gas leaking from	• Damaged hose.	• Turn off gas at LP cylinder or at source on natural gas systems. If
cracked/cut/burned		hose is cut or cracked, replace valve/hose/regulator. See LP
hose.		Cylinder Leak Test and Connecting Regulator to the LP Cylinder.
Gas leaking from LP	• Mechanical failure due to rusting or	• Replace LP cylinder.
cylinder.	mishandling.
Gas leaking from LP	• Failure of cylinder valve from	• Turn off LP cylinder valve. Return LP cylinder to gas supplier.
cylinder valve.	mishandling or mechanical failure.
Gas leaking between	• Improper installation, connection not	• Turn off LP cylinder valve. Remove regulator from cylinder and
LP cylinder and	tight, failure of rubber seal.	visually inspect rubber seal for damage. See LP Cylinder Leak Test
regulator connection.		and Connecting Regulator to the LP Cylinder.
Fire coming through	• Fire in burner section of burner due to	• Turn off control knob and LP cylinder valve. Allow flames to die
control panel.	blockage.	down. After fire is out and fryer is cold, remove burner and inspect
		for spider nests or rust. See Natural Hazard and Cleaning the
		Burner Assembly pages.
Grease fire or	• Too much grease buildup in burner area.	• Turn off control knob and LP cylinder valve. Allow flames to die
continuous excessive		down. After cooling, clean food particles and excess grease from
flames above cooking		inside appliance body, grease tray, and other surfaces.
surface.

Problem

Burner will not light using ignitor.

Possible Cause

•Burner not engaged with control valve.

•Obstruction in burner.

•No gas flow.

•Vapor lock at coupling nut to LP cylinder.

•Coupling nut and LP cylinder valve not fully connected.

•Electrode cracked or broken; “sparks at crack.”

•Electrode tip not in proper position

•Wire and/or electrode covered with cooking residue.

•Wire is loose or disconnected.

•Wire is shorting (sparking) between ignitor and electrode.

Prevention/Solution

•Make sure valve is positioned inside of burner .

•Ensure burner is not obstructed with spider webs or other matter. See cleaning section of Use and Care.

•Make sure LP cylinder is not empty. If LP cylinder is not empty, refer to “Sudden drop in gas flow.”

•Turn off knob and disconnect coupling nut from LP cylinder. Reconnect and retry.

•Turn the coupling nut approximately one-half to three-quarters additional turn until solid stop. Tighten by hand only - do not use tools.

•Replace electrode.

•Tip of electrode should be pointing toward gas port opening on burner. The distance should be 1/8” to 1/4”. Adjust if necessary.

•Clean wire and/or electrode with rubbing alcohol and clean swab.

•Reconnect wire or replace electrode/wire assembly.

•Replace ignitor wire/electrode assembly.

Emergencies