Eureka 350 Series warranty Problem Solving, Problem Cause Solution

PROBLEM SOLVING

NOTE: Unplug the electrical cord before servicing.

PROBLEM		CAUSE	SOLUTION
Appliance won’t	3	Electric plug	Push plug securely into
start			outlet. Verify power on light
			is on.
			Try another outlet.
			Check circuit breaker.
	3	No water in tank	Check the tank for water.
Appliance won’t	3 No water in tank		Check the tank for water.
make steam
Appliance spits	3 Too much water in		Check the water level in the
water out of nozzle		tank. Do not overfill.	tank.
	3 Unit positioned		Use in upright position.
		upside down.
	3 Not fully preheated.		Allow more time for water to
			heat up.
Water boils out of fill	3 Water tank too hot.		Allow more time for cooling.
spout when adding			Add water slowly.
water.
			Use special funnel provided.
Accessories will not	3 Not properly		Check for proper assembly.
stay on.		installed.	Review this guide for
			assembly instructions.
General questions	3 Assembly or related		Call 1-800-438-7352
		accessories	between 8:00 AM–4:45 PM
			Monday through Friday,
			central standard time.
			Know the Model and Type
			numbers when you call.

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