Troubleshooting

Transporter Owner’s Guide	29

The following tips and answers to frequently asked questions will help resolve problems you may encounter. You can find answers to additional questions on our web site at http://faq.slimdevices.com/.

How do I get back to the Transporter Setup menu?

Press and hold the LEFT arrow for five seconds to bring Transporter back to the setup menu.

How do I reset Transporter to factory default settings?

Plug the power connector into Transporter while holding down the ADD button on the remote until you see Factory Reset followed by the Welcome To Transporter prompt.

The player doesn’t obtain an IP address.

Check all your network connections, and make sure that the DHCP server is running. Try a different ethernet cable, even if the hub indicates a good link. Make sure you are using the latest firmware for your router or access point.

Can I connect Transporter directly to my computer?

You can connect Transporter directly to your computer (without a local network or hub) using an ethernet crossover cable. You can purchase a crossover cable at most retail computer stores. Configure your network adaptor and Transporter with static IP addresses so that they can find each other. Visit http://faq.slimdevices.com and search for crossover for additional information.

I can’t enter my wireless password.

If your network is using WEP encryption, you’ll need the hexadecimal WEP key for your wireless network. Hexadecimal keys are either 10 or 26 digits of 0-9 or the letters A to F. Some wireless access points or routers use text passwords for WEP. The configuration software for your wireless device can show the key in hexadecimal. Airport users can use Airport Admin Utilities. Use the Base Station menu to find the Equivalent Network Password and use the value displayed.

The web interface won’t come up, even though Transporter is working.

Try using the following URL: http://127.0.0.1:9000/. (Be sure to type the “http://” part, as some versions of Internet Explorer require it when accessing a URL by IP address.)

My Transporter is not seen by SlimServer (“Player not found”) but it does appear to be working properly.

Your Transporter is probably connected to SqueezeNetwork, rather than your local SlimServer. To tell if this is the case, go to the main menu (tap the LEFT arrow a couple of times), and see if the first line of the display says “SqueezeNetwork (X of Y)”. If it does, press down until you see Sign Off and press the RIGHT arrow.

How do I find the IP address of the computer where I have installed SlimServer?

On Windows: Click Start > Run, type in cmd and hit enter. In the DOS window, type ipconfig and hit enter.

On Mac OS X: Go to System Preferences > Network. Under the ‘Show:’ drop-down, pick the network interface you are using, then click TCP/IP. Your IP address will be displayed.

On Linux or UNIX: Open up a shell and type ifconfig and hit enter.

Transporter can’t connect to my computer running SlimServer.

This could be due to a firewall being active on the computer.

Macintosh: You will have to create a new exception in the built-in firewall to allow the Transporter to connect to SlimServer. To do this:

SLIM DEVICES

SLIM DEVICES specifications

Slim Devices is a company known for its innovative approach to digital audio and streaming technology. Founded in 2000, it gained recognition for creating products that cater to audiophiles and casual listeners alike. The most notable product from Slim Devices is the Squeezebox, a line of network music players that allow users to stream digital music from their computers, the internet, or external storage devices.

One of the main features of Slim Devices' Squeezebox line is its versatility in supporting various audio formats. The devices can play common digital music formats like MP3, Ogg Vorbis, FLAC, and WAV, ensuring compatibility with a wide range of music collections. This flexibility makes it easy for users to stream their favorite tracks without needing to convert files.

Another key characteristic of Slim Devices' offerings is their ability to integrate seamlessly with popular music services. The Squeezebox can access services such as Pandora, Spotify, and Tidal, allowing users to enjoy a vast library of music without the need for a separate device. This integration is supported by the SlimServer software, which acts as a media server, organizing and streaming content efficiently.

Slim Devices also emphasizes the importance of high-quality audio playback. The Squeezebox hardware is designed with premium components that reduce noise and distortion, resulting in a cleaner sound. Many models in the range come with support for high-resolution audio, ensuring that even the most discerning audiophiles can appreciate the nuances in their music.

In addition to its audio capabilities, Slim Devices has focused on creating a user-friendly interface. The Squeezebox comes with an intuitive remote control and a user-friendly display, making it easy to browse and select music. The devices can also be controlled via mobile apps, giving users the convenience to manage their playlists from anywhere in their home.

The company has also embraced wireless technology, with most Squeezebox models featuring built-in Wi-Fi. This allows for easy placement throughout the home without the hassle of running cables. Users can enjoy music in different rooms by adding multiple Squeezebox devices, creating a whole-home audio system.

In conclusion, Slim Devices has carved out a niche in the digital audio space with its Squeezebox product line. Key features include support for numerous audio formats, integration with popular music services, high-quality audio playback, and a user-friendly interface. With a focus on wireless technology and ease of use, Slim Devices has successfully made streaming music accessible and enjoyable for a broad audience.