Toro 38515 owner manual Toro 5-Year GTS Starting Guarantee

The Toro 5-Year GTS Starting Guarantee and

CCR 2450	The Toro 2-Year Total Coverage Guarantee
Power Clear
	A Full Warranty (Limited Warranty for Commercial Use)
Snow Commander

Conditions and Products Covered under

The Toro Starting Guarantee

The Toro Company and its affiliate, Toro Warranty Company, guarantee that your Toro GTS (Guaranteed to Start) engine, when used for residential purposes*, will start on the first or second pull for five (5) years from the date of purchase, if you provide the routine maintenance it requires, or we will fix it free of charge.

This warranty covers the cost of parts and labor, but you must pay trans- portation costs.

Guaranteed to Start	Warranty Period
CCR 2450	5-years
Power Clear	5-years
Snow Commander	5-years

Conditions and Products Covered under

The Toro Total Coverage Guarantee

The Toro Company and its affiliate, Toro Warranty Company, promise to repair any Toro Product used for residential purposes* if defective in materials or workmanship or if it stops functioning due to the failure of a component for a period of two (2) years from the date of purchase.

This warranty covers the cost of parts and labor, but you must pay trans- portation costs.

The following time periods apply from the date of purchase:

Snow Product	Warranty Period
CCR 2450	2-year Full warranty
Power Clear	2-year Full warranty
Snow Commander	2-year Full warranty

Limited Warranty for Commercial Use Gas-powered Toro Snowthrowers used for commercial, institutional, or rental use are warranted for 45 days against defects in materials or work- manship.

Instructions for Obtaining Warranty Service

If you think that your Toro Product contains a defect in materials or workmanship, or if a normal, able-bodied adult can no longer start your product’s engine in one or two pulls, follow this procedure:

1.Contact any Toro Authorized or Master Service Dealer to arrange service at their dealership. To locate a dealer convenient to you, refer to the Yellow Pages of your telephone directory (look under Lawn Mowers)

or access our web site at www.Toro.com. You may also call our Toro Customer Care Department toll free at 866-336-5205 (U.S. customers) or 866-854-9033 (Canadian customers).

2.Bring the product and your proof of purchase (sales receipt) to the Service Dealer.

If for any reason you are dissatisfied with the Service Dealer’s analysis or with the assistance provided, contact us at:

Customer Care Department, Consumer Division Toro Warranty Company

8111 Lyndale Avenue South

Bloomington, MN 55420-1196

866-336-5205 (U.S. customers)

866-854-9033 (Canadian customers)

Owner Responsibilities

You must maintain your Toro Product by following the maintenance pro- cedures described in the Operator’s Manual. Such routine maintenance, whether performed by a dealer or by you, is at your expense.

Items and Conditions Not Covered

There is no other express warranty. This express warranty does not cover the following:

•Cost of regular maintenance service or parts, such as filters, fuel, lubri- cants, oil changes, spark plugs, cable/linkage adjustments, or brake and clutch adjustments

•Any product or part which has been altered or misused or required replacement or repair due to accidents or lack of proper maintenance

•Repairs necessary due to electrical supply irregularities

•Pickup and delivery charges

•Operational misuse, neglect, or accidents

•Repairs or attempted repairs by anyone other than a Toro Service outlet

•Repairs or adjustments to correct starting difficulties due to the following:

-failure to follow proper maintenance procedures

-snowthrower auger/paddles striking an object

-contaminants in the fuel system

-improper fuel or fuel/oil mixture (consult your Operator’s Manual if in doubt)

-failure to drain the fuel system prior to any period of non-use over three months

•Special operational conditions where start- ing may require more than two pulls:

-first time starts after extended period of non-use over three months or seasonal storage

-improper starting procedures

If you are having difficulty starting your unit, please check the Operator’s Manual to ensure that you are using the correct starting procedures. This can save an unnecessary visit to a Service Dealer.

General Conditions

All repairs covered by these warranties must be performed by an Autho- rized or Master Toro Service Dealer using Toro approved replacement parts. Repair by a Toro Service Dealer is your sole remedy under these warranties. Neither The Toro Company nor Toro Warranty Company is liable for indirect, incidental, or consequential damages in connec- tion with the use of the Toro Products covered by these warranties, including any cost or expense of providing substitute equipment or service during reasonable periods of malfunction or non-use pending completion of repairs under these warranties. Some states do not al- low exclusions of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions and limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Countries Other than the United States or Canada

Customers who have purchased Toro products exported from the United States or Canada should contact their Toro Distributor (Dealer) to obtain guaran- tee policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor’s service or have difficulty obtaining guarantee information, contact the Toro importer. If all other remedies fail, you may contact us at Toro Warranty Company.

*Residential purposes means use of the product on the same lot as your home. Use at more than one location is considered commercial use, and the commercial use warranty would apply.

Part Number 374-0059 Rev. B