Troubleshooting, Problem Probable causes Solutions

TROUBLESHOOTING

Watkins Manufacturing Corporation strives to provide the most trouble-free spas on the market. Should you experience any problem whatsoever, do not hesitate to contact your authorized Hot Spot® Spa Dealer. Here are some tips to help you to diagnose and rectify some more common sources of trouble yourself, if you choose to do so.

GENERAL OPERATION TROUBLESHOOTING GUIDE

Problem		Probable causes		Solutions
Entire spa is inoperative		•	Power failure / not plugged in	•	Check power source
		•	GFCI tripped	• Reset GFCI; call for service if it will not reset.
		• Heater high-limit thermostat tripped		• Disconnect power for at least thirty seconds to reset heater high-limit. If it
					will not reset, check for clogged filter. If tripping continues, call for service.

Spa jets and heat off,		•	Pressure switch is open and should be	• Check for clogged filter. The pressure switch will reset when the flow of
light operates	_ . _ . _ . _		closed.		water through the heater has been restored. Call for service if the pressure
(Display reads	_ . _ . _ . _				switch trips frequently.
(Display reads	_ . _ . _ . _ )				switch trips frequently.
(Display reads	_ _ _ _	•	Pressure switch senses flow through heater	• Contact an Authorized Service Technician
(Display reads	_ _ _ _ )	•	Pressure switch senses flow through heater	• Contact an Authorized Service Technician
			even though the jet pump is off

READY icon flashes		•	Control Sensor open or shorted	• Contact an Authorized Service Technician
Jets weak or surging		•	Spa water level too low	•	Add water
		• Filters clogged / Jet intake screens clogged		• Clean filters / Clean jet intake screens
		• Jet nozzles closed / Air valve closed		• Open jet nozzles / Open air valve

Light inoperative		•	Spa lock activated	•	Deactivate spa lock
		• Light wiring or assembly is faulty		•	Replace light assembly
Display reads - - - -		•	Heater high-limit thermostat tripped	• Disconnect power to the spa for at least thirty seconds to reset the heater
(Entire spa inoperative)					high-limit. If tripping continues, clean the filter, then if tripping still occurs,
					call for service.
Set water temperature		•	System Controls	• Contact an Authorized Service Technician
significantly different from
display temperature

			SPA WATER MAINTENANCE TROUBLESHOOTING GUIDE
Problem		Probable causes		Solutions
Cloudy Water		•	Dirty filters	•	Clean filters
		• Excessive oils / organic matter		• Shock spa with sanitizer
		•	Improper sanitization	•	Add sanitizer
		• Suspended particles / organic matter		• Adjust pH and/or alkalinity to recommended range
		• Overused or old water		• Run jet pump and clean filter
				• Drain and refill the spa

Water Odor		•	Excessive organics in water	• Shock spa with sanitizer
		•	Improper sanitization	•	Add sanitizer
		•	Low pH	• Adjust pH to recommended range
Chlorine Odor		•	Chloramine level too high	• Shock spa with sanitizer
		•	Low pH	• Adjust pH to recommended range

Musty Odor		•	Bacteria or algae growth	•	Shock spa with sanitizer – if problem is visible or persistent, drain, clean,
					and refill the spa
Organic buildup /		•	Build-up of oils and dirt	• Wipe off scum with clean rag – if severe, drain the spa, use a spa surface
scum ring around spa					and tile cleaner to remove the scum and refill the spa
Algae Growth		•	High pH	• Shock spa with sanitizer and adjust pH
		•	Low sanitizer level	• Shock spa with sanitizer and maintain sanitizer level
Eye Irritation		•	Low pH	•	Adjust pH
		•	Low sanitizer level	• Shock spa with sanitizer and maintain sanitizer level

Skin Irritation / Rash		•	Unsanitary water	• Shock spa with sanitizer and maintain sanitizer level
		• Free chlorine level above 5 ppm		• Allow free chlorine level to drop below 5 ppm before spa use
Stains		•	Total alkalinity and/or pH too low	• Adjust total alkalinity and/or pH
		• High iron or copper in source water		• Use a metal deposit inhibitor

Scale		•	High calcium content in water – total	• Adjust total alkalinity and pH – if scale requires removal, drain the spa,
			alkalinity and pH too high		scrub off the scale, refill the spa and balance the water

Page 34	Service Information

TRI, SOR, MAL, LAP specifications

Watkins MAL, LAP, SOR, and TRI represent a suite of advanced technology products designed for various applications across multiple industries. These systems are integral to enhancing efficiency, flexibility, and automation within operational workflows.

Watkins MAL, or Modular Automation Layer, serves as a flexible framework enabling the seamless integration of diverse automation systems. The architecture focuses on modularity, allowing users to customize their automation setup according to specific requirements. This feature significantly reduces installation time and costs while promoting scalability as businesses grow. The primary technology underpinning MAL is a robust communication protocol that ensures compatibility with various industrial devices, facilitating real-time data exchange and operational synchronization.

LAP, or Logistics Automation Platform, is tailored specifically for optimizing supply chain processes. It leverages advanced algorithms and machine learning to enhance inventory management, shipment tracking, and demand forecasting. LAP’s main characteristic is its intuitive user interface, providing users with comprehensive dashboards that present key performance indicators in real time. The integration of Internet of Things (IoT) technology allows it to connect with sensors and devices across the logistics network, optimizing various stages from warehousing to transportation.

SOR, which stands for Smart Operational Resilience, emphasizes risk management and sustainability in operations. This platform utilizes data analytics and predictive modeling to identify potential disruptions in the supply chain or production lines. It helps organizations develop contingency plans and build resilience against unforeseen challenges. The characteristic that sets SOR apart is its focus on sustainability, integrating eco-friendly practices and promoting resource conservation through its operational protocols.

Finally, TRI, or Technology Resource Integrator, is designed for comprehensive resource management across an organization. TRI enables businesses to consolidate various assets and technologies, ensuring optimal usage and performance. Its primary feature is a central management dashboard that provides insights into resource allocation, utilization rates, and operational efficiency. TRI integrates seamlessly with existing systems, utilizing APIs and standard protocols to ensure a cohesive technological ecosystem.

In conclusion, the Watkins suite encompassing MAL, LAP, SOR, and TRI provides businesses with innovative solutions to modern challenges. By focusing on automation, logistics optimization, operational resilience, and resource integration, Watkins enhances productivity and promotes sustainable growth in an increasingly competitive market.