Seagate ST3300007LW/LC Seagate Technology support services, Presales Support, Technical Support

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10.0Seagate Technology support services

Online services

Internet

www.seagate.com for information about Seagate products and services. Worldwide support is available 24 hours daily by e-mail for your questions.

Presales Support: www.seagate.com/support/email/email_presales.html or Presales@Seagate.com

Technical Support: www.seagate.com/support/email/email_disc_support.html or DiscSupport@Seagate.com

mySeagate

my.seagate.com is the industry’s first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to man- age their Seagate account functions. Submit pricing requests, orders and returns through a single, password- protected Web interface—anytime, anywhere in the world.

reseller.seagate.com

reseller.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to reseller.seagate.com, any time, from anywhere in the world.

Automated phone services

SeaFONE® (1-800-SEAGATE)is the Seagate toll-free number (1-800-732-4283) to access our automated directory assistance for Seagate Service Center support options. International callers can reach this service by dialing +1-405-324-4770.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as drive availability and compatibility.

Technical Support

If you need help installing your drive, consult your system's documentation or contact the dealer's support ser- vices department for assistance specific to your system. Seagate technical support is also available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration informa- tion and your drive’s “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

Cheetah 10K.7 SCSI Product Manual, Rev. D

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Contents Cheetah 10K.7 Scsi Page Cheetah 10K.7 Scsi Page Revision status summary sheet Page Contents Installation Defect and error managementSeagate Technology support services Interface requirementsList of Figures Viii Cheetah 10K.7 Scsi Product Manual, Rev. D Cheetah 10K.7 Scsi family drive ST3300007LC shown ScopeCheetah 10K.7 Scsi Product Manual, Rev. D Standards Applicable standards and reference documentationElectromagnetic compatibility Electromagnetic susceptibilityEuropean Union Restriction of Hazardous Substances RoHS Electromagnetic complianceReference documents Cheetah 10K.7 Scsi Product Manual, Rev. D General description Media characteristics Standard featuresReliability PerformanceFormatted capacities Options factory installed Factory installed accessoriesAccessories user installed Programmable drive capacityInternal drive characteristics transparent to user Performance characteristicsScsi performance characteristics visible to user Format command execution time minutes Access timeGeneralized performance characteristics Ultra320 ScsiPrefetch/multi-segmented cache control Start/stop timeCache operation Caching write data Prefetch operation Cheetah 10K.7 Scsi Product Manual, Rev. D Error rates Reliability specificationsRecoverable Errors Unrecoverable ErrorsSeek errors Reliability and servicePreventive maintenance Annualized Failure Rate AFRControlling S.M.A.R.T 4 S.M.A.R.TReporting control Performance impactDetermining rate Predictive failuresDrive Self Test DST Parameter Code DescriptionDST Failure Definition State of the drive prior to testingImplementation Invoking DSTShort test Function Code 001b Product warrantyExtended test Function Code 010b Log page entriesProduct repair and return information ShippingAC power requirements Physical/electrical specificationsDC power requirements ST3146707 SE mode LVD mode Conducted noise immunity Power sequencing3 12 V Current profile Typical ST3300007 drive +12 V current profile Typical ST3146707 drive +12 V current profile Typical ST373207 drive +12 V current profile ST3300007 Power dissipationST3146707 ST373207 Environmental limits TemperatureRelative humidity Effective altitude sea levelShock Shock and vibrationRecommended mounting Vibration Air cleanlinessCorrosive environment Acoustics Mechanical specificationsLW mounting configuration dimensions LC mounting configuration dimensions Drive error recovery procedures Defect and error managementDrive internal defects Page Scsi systems errors Media Pre-Scan Background Media ScanConfigure drive options InstallationDrive ID/option select header FormattingJ6 jumper header J5 jumper header on LW models only J2 option select header on LW models only RES Function descriptionCooling Drive orientationGrounding Drive mountingCheetah 10K.7 Scsi Product Manual, Rev. D General description Interface requirementsScsi interface messages supported Scsi interface commands supported Page Page Page Inquiry Vital Product data Mode Sense data Mode Sense 10 Byte Header Data 00 ae 00 10 00 00 00 08 11 17 73 30 00 00 02 00 ae 00 10 00 00 00 08 08 8b b9 98 00 00 02 Condition/feature supported by Scsi bus conditions and miscellaneous features supportedPhysical interface Synchronous data transferSynchronous data transfer periods supported 2 REQ/ACK offsetDC cable and connector PCB Scsi interface physical description Scsi interface cable requirements Mating connectorsCable requirements LC ModelsMating connectors for LC model drives Mating connectors for LW model drivesRight-angle to Pcba connectors Scsi daisy chain interface cabling for LW drives Nonshielded 68-pin Scsi device connector used on LW drives Nonshielded 80-pin Scsi SCA-2 connector, used on LC drives GND +DBP1 Charge Active LED OUT 4 REQ +REQ Active LED OUT 4 Electrical description LVD output characteristicsMultimode-SE and LVD alternatives General cable characteristics LVD input characteristicsSingle-ended drivers/receivers Cables for low voltage differential drivers/receivers LW drives Terminator requirements Terminator powerLC drives Disc drive Scsi timing Disc drive Scsi timing Drive activity LED Spindle status Command status LED statusInternet MySeagate Reseller.seagate.com Seagate Technology support servicesPresales Support Technical SupportData Recovery Services Authorized Service Centers Warranty ServiceData Recovery Services Call center Presales and Technical Support Warranty Service FAX services-All Europe toll callToll-free support numbers Asia/Pacific support services Publication feedback survey Cheetah 10K.7 Scsi Product Manual, Rev. D Numerics SymbolsPage Page PCB Page Cheetah 10K.7 Scsi Product Manual, Rev. D

ST3300007LW/LC, ST373207LW/LC, ST3146707LW/LC specifications

Seagate's ST3146707LW/LC, ST373207LW/LC, and ST3300007LW/LC are part of the company's renowned line of hard disk drives (HDDs), specifically designed for enterprise and high-performance computing environments. With their reliability and performance, these drives have become popular choices for data centers and critical applications requiring extensive storage capabilities.

One of the standout features of these models is their capacity to handle large volumes of data. The ST3146707LW/LC has a capacity of 146GB, while the ST373207LW/LC offers 73GB, and the ST3300007LW/LC comes with a substantial 300GB. These capacities make them well-suited for applications that require not only high storage space but also rapid access to data.

In terms of performance, these drives utilize a 10,000 RPM spindle speed, which significantly enhances data access times and overall performance. The combination of fast rotational speeds with Seagate's advanced caching algorithms allows for swift data retrieval, making these drives ideal for environments where speed is crucial.

These HDDs also employ the SCSI (Small Computer System Interface) interface, which promises high data transfer rates and reliability in enterprise-level applications. The Ultra320 SCSI interface can support transfer rates up to 320 MB/s, ensuring that the drives can efficiently communicate with other system components.

Another key technology featured in these models is Seagate's Adaptive Error Correction technology, which enhances data integrity and reliability. This feature helps in the detection and correction of errors that can occur during data transfer, reducing the risk of data loss.

Performance consistency is critical in enterprise environments, and these drives are built to endure the demands of 24/7 operation. They are designed with robust mechanisms to withstand temperature fluctuations, shock, and vibrations commonly found in data center settings.

In summary, the Seagate ST3146707LW/LC, ST373207LW/LC, and ST3300007LW/LC hard drives exemplify advanced features and technologies tailored for enterprise storage solutions. With significant capacities, impressive spindle speeds, SCSI connectivity, and reliability-focused technologies, these drives remain a valuable asset for businesses relying on stable and high-performance data storage.
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