Jacuzzi SteamPro manual Troubleshooting, Symptoms Probable Causes Action to be Taken

Page 18

TROUBLESHOOTING

There are no user serviceable parts in the Generator. All repair should be performed by a qualified service person. For additional assistance or the factory authorized service person nearest you call the Service Department at 1-800- 363-0251. The Trouble Shooting Guide below is meant as a general aid only. Follow ACTION TO BE TAKEN in order until the problem is resolved.Where replacements or repairs are indicated, see the appropriate paragraph of SERVICE SECTION.

SYMPTOMS

PROBABLE CAUSES

ACTION TO BE TAKEN

Control won't

Improper power supplied (no

1. a. Make sure circuit breaker is "ON".

turn "ON"

power).

 

b. Using a voltmeter, check the voltage across the two fuses on the "PCA"

(Control light

Control improperly conntected.

 

printed circuit assembly. Voltage should be 208V / 240V.

off).

"PCA" printed circuit assembly

 

c. Check fuses on the PCA. If fuse(s) are blown, replace with Buss#

 

is faulty.

 

MDL 15/100 or equivalent fuse. If the fuse blows again - call

 

Control cable is faulty.

 

Service Department.

 

Contol is faulty.

2.

Check control(s) installed per Section 6-5.

 

 

3.

Replace PCA printed circuit assembly - call Service Department.

 

 

4. Replace control cable - call Service Department.

 

 

5.

Replace the control - call Service Department.

Control "OFF".

Water solenoid valve is stuck

1. Turn off power to the generator. If the water stops, go to step 3.

(Control light off)

open.

2. a. Remove the water solenoid valve, dissassemble, clean,

Water won'tshut

"PCA" printed circuit assembly

 

re-assemble, and check for proper operation.

off and runs out

is faulty.

 

b. Replace valve - call Service Department.

of the steam

 

3.

Replace the "PCA" printed circuit assembly - call Service Department.

head.

 

 

 

Control "ON".

"PCA" printed circuit assembly

1. Check that the blue wire is properly attached to the water level probe.

(Control light

is faulty.

2.

Check that the generator is properly grounded.

on) Water won't

Connection between the blue

3.

Check the green ground wires to the "PCA" printed circuit assembly.

shut off and runs

wire and the water level probe

4. Replace the "PCA" printed circuit assembly - Service Department.

out of the steam

is faulty.

 

 

head.

Unit improperly grounded.

 

 

Control "ON"

No water supplied (turned off?)

1. Check for proper water supply (Supply valve "on"). Check for closed drain valve.

(Control light

Plugged water solenoid valve.

2.

Remove the blue wire from the level probe. If the unit fills, clean or replace the

on), Tank

Water solenoid valve is faulty.

 

level probe.

drained.

"PCA" printed circuit assembly

3.

Reconnect the shortest wire to the level probe. At the water valve solenoid, slide

Unit won'tfill.

is faulty.

 

back the blue connector enough to get the voltmeter probes on the solenoid

 

Level probe is faulty.

 

terminals. Measure the voltage across the solenoid terminals. If it is not 208V /,

 

 

 

240V replace the printed circuit assembly. If 208V / 240V is found proceed

 

 

 

with steps 4 & 5.

 

 

4. Remove water solenoid valve; disassemble, clean, reassemble, and check for

 

 

 

proper operation.

 

 

5.

Replace the water solenoid valve - call Service Department.

(Auto Drain Only

"PCA" printed circuit assembly

1. a. Make sure 25 minutes has elasped.

Installations)

is faulty.

 

b. Disconnect drain valve wires. If drain valve opens replace "PCA".

Control turned

Drain valve may be clogged

2. a. Disassemble drain valve and clean.

"OFF" tank

with calcium.

 

b. Clean tank using deliming solution

does not drain

 

 

 

after 25 minutes

 

 

 

and motorized

 

 

 

drain valve stays closed.

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Contents Steampro TM Important Safety Information Contents Installation How to Select Generator SizeElectrical Requirements Locating the Steam Generator Room Construction and Ventilation ImportantPlumbing Instructions and Cautionary Notes on Installation Plumbing Diagram Steam Head Installation for Various Wall Surfaces KW Steam Generator with Two Steam Heads Automatic Drain Valve Installation Optional Important Note About Tank Drain SelectionOutlet must point as shown Steam Controls-Available Installation Methods Control cable rough-in Install generator control R30iSteam Control by 30 Minute LOW Voltage ON/OFF Control Control cable at the generatorElectrical Rough-in General Instructions for Temperature Control ModelsTemperature Sensor Rough-in Electrical finishInstall Generator Control Install Temperature SensorOptional Secondary Generator Control Temperature Adjustment Minute Temperature ControlOperation of Your 30 Minute Temperature Control OperationDigital Time and Temperature Control Operation of Your Digital Time and Temperature ControlDescription of SteamPro Steam Generator ServiceMaintenance of SteamPro Generators Repair of SteamPro GeneratorsTroubleshooting Symptoms Probable Causes Action to be TakenSymptoms Probable Causes OFFWiring Diagram Jacuzzi Whirlpool BathJacuzzi Whirlpool Bath National Headquarters Amerec Name of Purchaser Address City Zip Phone

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