Marantz SR9300 manual Troubleshooting, Are the power amplifiers and speaker working properly ?

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ENGLISH

TROUBLESHOOTING

 

table.

 

 

 

 

If the unit does not operate properly, check items shown in the following

 

 

 

If your trouble cannot be recovered with the remedy actions listed in

In case of trouble, check the following before calling for service:

the following table, malfunction of the internal circuitry is suspected;

1. Are the connections made properly ?

immediately unplug the power cable and contact your dealer, nearest

2. Are you operating the unit properly following user’s guide ?

Marantz distributor or the Marantz Service Center in your country.

3. Are the power amplifiers and speaker working properly ?

 

 

 

 

 

SYMPTOM

CAUSE

 

REMEDY

 

 

 

 

 

SR9300 cannot be turned up.

The power plug is not connected.

 

Connect the power plug to the outlet.

 

 

 

 

 

No sound and picture are output

Mute is on.

 

Cancel mute using the remote control unit.

even when power is on.

The input cable is not connected correctly.

 

See the connection diagram and connect the cables correctly.

 

The master volume control is turned all the way down.

Adjust the master volume.

 

The function selector position is wrong.

 

Select correct position.

 

 

 

 

Speaker not outputting any sound.

The headphones are connected to the headphone jack.

Disconnect the headphones. (Speakers will not output sound when

 

 

 

 

headphones are connected.)

 

 

 

 

 

Sound and pictures from other

Input cable connected incorrectly.

 

Connect the cable correctly by referring to the connection diagram.

than equipment selected with the

 

 

 

 

function selector.

 

 

 

 

 

 

 

 

 

Sound from the wrong channel is

Speaker cable connected incorrectly.

 

Connect the cable correctly by referring to the connection diagram.

output from the speaker.

 

 

 

 

 

 

 

 

No sound is output from the center

The center speaker cable connection is incomplete.

Connect the cable correctly.

speaker.

STEREO has been selected for Surround mode.

 

When STEREO is selected for Surround mode, no sound will be

 

Center = NONE has been selected in SETUP mode.

output from the center speaker. Set another Surround mode.

 

Make the correct setting.

 

 

 

 

No sound is output from the

The surround speaker cable connection is incomplete.

Connect the cable correctly.

surround speaker.

STEREO has been selected for Surround mode.

 

When STEREO has been selected for Surround mode, no sound will

 

Surround = NONE has been selected in SETUP mode.

be output from the surround speaker. Set another Surround mode.

 

Make the correct setting.

 

 

 

 

No output to Sub Woofer Out.

Sub-woofer = NONE has been selected in SETUP mode.

Select Sub-woofer = YES.

 

 

 

 

 

S u r r o u n d m o d e c a n n o t b e

The headphones are connected to the jack.

 

Disconnect the headphones. (When headphones are connected,

changed.

 

 

 

Surround mode will be fixed to STEREO.)

 

 

 

 

 

Noise is produced during DTS-

Analog has been selected for input.

 

Be sure to perform digital connection, select digital input, then play.

encoded CD or laser disc play.

 

 

 

 

 

 

 

 

 

DTS sources cannot be played.

Surround mode is set to DOLBY.

 

Select other mode.

 

The DVD or LD player is not DTS digital out capable.

Use a player which responds to DTS-digital out.

 

 

 

 

 

Player skips during play of a DTS

Data error occurred during player skip.

 

Set Surround mode to DTS-cinema or DTS-music..

source and produces noise.

 

 

 

 

 

 

 

 

A 96kHz PCM signal cannot be

The disc player is not 96kHz PCM digital out capable.

Use a player that responds to 96kHz PCM digital out.

played.

Surround mode is set to other than STEREO and AUTO.

Set Surround mode to STEREO or AUTO.

 

 

 

 

A normal PCM signal (CD or laser

Surround mode is set to DTS-cinema, DTS-music or DTS-

Select other mode.

disc) cannot be played.

ES.

 

 

 

 

 

 

A Dolby Digital signal cannot be

Surround mode is set to DTS-cinema, DTS-music or DTS-

Select other mode.

played.

ES.

 

 

 

 

 

 

 

A specific channel does not

Nothing recorded on source.

 

Check the encoded channel on the source side.

produce output.

 

 

 

 

 

 

 

 

 

FM or AM reception fails.

Antenna connection is incomplete.

 

Correctly connect the indoor FM and AM antennas to FM and AM

 

 

 

 

antenna outlets.

 

 

 

 

 

Noise is heard during AM reception.

Reception is affected by other electrical fields.

 

Try changing location where the AM indoor antenna is set up.

 

 

 

 

Noise is heard during FM reception.

The radio waves from the broadcasting station are weak.

Install an FM outdoor antenna or use cable TV/FM.

 

 

 

 

 

Cannot get programmed station

Preset data has been erased.

 

Disconnecting power plug for long periods of time will erase preset

when the PRESET button is

 

 

 

data. If that happens, input the preset data again.

pressed.

 

 

 

 

 

 

 

 

 

Nothing appears on the remote

Batteries are consumed.

 

Replace all the batteries with new ones.

commander display.

 

 

 

 

 

 

 

 

 

Control with the remote control

Batteries are consumed..

 

Replace all the batteries with new ones..

unit fails.

Remote controller's function-key setting is wrong.

 

Select different position from which equipment will be controlled.

 

The distance between this SR9300 and the remote

Move closer to this SR9300.

 

commander is too far.

 

 

 

S o m e t h i n g i s b l o c k i n g S R 9 3 0 0 a n d t h e r e m o t e

Remove offending object.

 

commander.

 

 

 

 

 

No sound is output from the

The surround speaker cable connection is incomplete.

Connect the cable correctly.

surround back speaker.

STEREO has been selected for Surround mode.

 

Surround back channel is active in THX surround EX mode, in other

 

Surr. Back = NONE has been selected in SETUP mode.

Surround mode, no sound will be output from the surround speaker.

 

surround back speaker.

 

 

 

Surround mode is not THX surround EX.

 

Set THX Surround EX mode.

 

 

 

 

Can not decode HDCD.

Input signal does not support HDCD.

 

Play HDCD CD .

 

Surround mode is not AUTO, or Source Direct.

 

Set surround mode AUTO or Source Direct.

 

 

 

 

 

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Contents Model SR9300 User Guide Risk of Electric Shock Important Safety Instructions Read Before Operating EquipmentPage Table of Contents Features PrecautionsDescription A. Advanced Speaker ArrayC. Boundary Gain Compensation English Front Panel 5INPUT Function Selector buttons AUDIO/ Video @5PHONES jack for stereo headphones4MUTE button 6AUX1 input jacksFL Display MUSIC, PRO LogicCINEMA, Music ¡4DTS-ES mode indicators DISC6.1 MTX6.1 ¡2AUTO.SURR Auto Surround mode indicator¡3THX Surr EX THX Surround EX mode indicator ¡5PEAK indicatorRear Panel SBR, C⁄2AC Outlets Component Video INPUT/OUTPUT⁄1AC Inlet ⁄3VIDEO IN/OUT TV, DVD, DSS, LD VCR1, VCR2Loading Batteries Activating the RC3200A Operating DevicesREMOTE-CONTROLLABLE Range Tone Adjust Operating AMP & Tuner Input SelectMain Surround Mode Multi RoomTuner Show the Status of SR9300 on LCD of RC3200A Tuner page 2/3Tuner page 3/3 Adjust the Backlight Timeout Adjusting the SettingsFirst Setup Change the Beep volumeSecond Setup Third SetupTo Exit Setup Mode Recording Macros Learning CommandsRemote controls to RC3200As learning eye. To do this, place Learn SequenceEnglish RC3200A Edit Minimum System RequirementsCleaning RC3200A HOW to Reset the RC3200AImportant Notices Speaker Placement ConnectionsHeight of the Speaker Units Connecting Speakers Connecting Banana PlugConnecting a Subwoofer Sacd Player CD Player Tape Deck Connecting the Audio ComponentsConnecting Digital Audio Components MD PlayerConnecting Video Components Connect to the Video JacksConnect to the S-VIDEO Jacks and Component Video jack Connect to the Monitor and Video CameraVIDEO, S-VIDEO , Component Jacks Component jackAdvanced Connecting Connecting Multi Channel Audio SourceConnecting External Power Amplifier Connecting AN FM Outdoor Antenna Connecting the Antenna TerminalsConnecting the Supplied Antennas Connecting AN AM Outdoor AntennaConnecting Remote Control Jacks Connecting for the Multi RoomSetup On Screen Display Menu SystemInput Setup Assignable Digital Input Speaker SetupSpeaker Size THX Audio Setup Speaker Distance Time AlignmentSpeakers Level Bass Peak LevelPreference SurroundEffect Level Plii PRO Logic II Music Parameter CS II Circle Surround II ParameterDC Trigger Setup CH Input LevelAdjusting the Tonebass & Treble Control Adjusting the Main VolumeSelecting the Surround Mode Basic Operation Play BackTemporarily Turning OFF the Sound Using the Sleep TimerNight Mode Dialogue Normalization MessageSurround Mode Stereo PRO Logic II MOVIE, PRO Logic II MUSIC, PRO LogicDSP Surround HALL, MATRIX, Movie Circle Surround II CSII-CINEMA, CSII-MUSIC, CSII-MONODTS AutoDirect DTS ESMovie DolbyStereo HallOther Function Recording AN Analog Source Recording a Digital SourceListening to CH Input AUX2 InputPreset Memory Basic Operation TunerListening to the Tuner Checking the Preset Stations Manual Preset MemoryRecalling a Preset Station Preset ScanSorting Preset Stations Name Input of the Preset Station← Down Multi Room System Multi Room Playback Using Multi Room OUT TerminalsMulti Room Playback Using Multi Speaker Terminals Second RoomTroubleshooting Are the power amplifiers and speaker working properly ?HOW to Reset the Unit Technical Specifications DimensionIs a registered trademark

SR9300 specifications

The Marantz SR9300 is a high-performance audio/video receiver that has garnered a reputation for delivering exceptional sound quality and enhanced functionality. This receiver is part of the esteemed Marantz lineup, a brand that has been synonymous with premium audio equipment for decades. The SR9300 integrates advanced technologies and robust features that make it a favorite among audiophiles and home theater enthusiasts alike.

One of the standout features of the SR9300 is its multi-channel amplification capability. With a power output of 110 watts per channel across seven channels, it ensures that every sound detail is reproduced with clarity and precision, filling even the largest rooms with rich, immersive audio. This model supports a wide range of surround sound formats, including Dolby Digital EX and DTS ES, providing an enveloping sound experience that brings movies and music to life.

The SR9300 also incorporates Marantz’s proprietary technology, such as the HDAM (Hyper Dynamic Amplifier Module), which enhances the receiver's signal processing capabilities. This results in superior sound quality that minimizes distortion and noise, allowing the listener to appreciate the finer details of their favorite tracks. The unit is also equipped with a high-quality digital processor that supports advanced audio formats and ensures a seamless transition between stereo and surround sound.

In terms of video capabilities, the SR9300 offers multiple HDMI inputs and outputs, allowing for easy integration with various devices, including Blu-ray players and gaming consoles. It supports 1080p video pass-through, ensuring the highest video quality when connected to HD displays. The receiver also features upscaling technology, which enhances lower-resolution video sources to near-HD quality, providing a rich visual experience.

User-friendliness is another hallmark of the Marantz SR9300. The intuitive on-screen setup makes installation straightforward, while the included remote control provides convenient access to all features and settings. Additionally, the unit is compatible with various home automation systems, making it a flexible option for smart home integration.

Overall, the Marantz SR9300 stands out with its combination of powerful performance, versatile connectivity options, and superior sound quality, making it an excellent choice for anyone looking to elevate their home audio-visual experience. Whether you’re enjoying a blockbuster film or listening to your favorite album, the SR9300 delivers an unparalleled auditory experience that is sure to impress.
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