Marantz SR6001 manual Troubleshooting, Symptom Cause Remedy

Page 65

ENGLISH

TROUBLESHOOTING

In case of trouble, check the following before calling for service:

1.Are the connections made properly ?

2.Are you operating the unit properly following the user’s guide ?

3.Are the power amplifiers and speaker working properly ?

If the unit does not operate properly, check items shown in the following table.

If your trouble cannot be recovered with the remedy actions listed in the following table, malfunction of the internal circuitry is suspected; immediately unplug the power cable and contact your dealer, nearest Marantz authorized dealer or the Marantz Service Center in your country.

SYMPTOM

CAUSE

REMEDY

 

 

 

SR6001 cannot be turned

The power plug is not connected.

Connect the power plug to the outlet.

up.

 

 

 

 

 

No sound and picture are

Mute is on.

Cancel mute using the remote control unit.

output even when power is

 

 

 

See the connection diagram and connect the cables

on.

The input cable is not connected

 

correctly.

correctly.

 

 

 

 

The master volume control is turned all

Adjust the master volume.

 

the way down.

 

 

 

 

 

The function selector position is wrong.

Select correct position.

 

 

 

No speaker output.

The headphones are connected to the

Disconnect the headphones. (Speakers will not

 

headphone jack.

output sound when headphones are connected.)

 

 

 

Incorrect Audio or Video for

Input cable connected incorrectly.

Connect the cable correctly by referring to the

selected source.

 

connection diagram.

 

 

 

Incorrect Audio from a

Speaker cable connected incorrectly.

Connect the cable correctly by referring to the

channel.

 

connection diagram.

 

 

 

No Audio output from the

The center speaker cable connection is

Connect the cable correctly.

center channel speaker.

incomplete.

 

 

 

 

 

STEREO has been selected for Surround

When STEREO is selected for Surround mode, no

 

mode.

sound will be output from the center speaker. Set

 

 

another Surround mode.

 

 

 

 

Center = NONE has been selected in

Make the correct setting.

 

SETUP mode.

 

 

 

 

No Audio output from the

The surround speaker cable connection

Connect the cable correctly.

surround speakers.

is incomplete.

 

 

 

 

 

STEREO has been selected for Surround

When STEREO has been selected for Surround

 

mode.

mode, no sound will be output from the surround

 

 

speaker. Set another Surround mode.

 

Surround = NONE has been selected in

Make the correct setting.

 

SETUP mode.

 

 

 

 

No Audio output from the

The surround back speaker cable

Connect the cable correctly.

surround back speakers.

connection is incomplete.

 

 

 

 

 

Surround mode is not EX/ES mode.

Set surround mode EX/ES.

 

 

 

 

Surround back = NONE has been

Make the correct setting.

 

selected in SPEAKERS SIZE SETUP

 

 

 

 

SYMPTOM

CAUSE

REMEDY

 

 

 

Can not select EX/ES mode.

Surround center= NONE has been

Make the correct setting.

 

selected in SPEAKERS SIZE SETUP

 

 

 

 

 

Input signal is incompatible.

Use 5.1channel source.

 

 

 

Can not select Pro Logic IIx

Input signal is incompatible.

Use 2 channel Dolby Digital input signal, PCM input

mode.

 

signal or analog input signal.

 

 

 

Can not select Neo:6 mode.

Input signal is incompatible.

Use 2 channel DTS input signal, PCM input signal or

 

 

analog input signal.

Can not select CSII mode.

Input signal is incompatible.

Use 2 channel Dolby Digital input signal, PCM input

 

 

signal or analog input signal.

 

 

 

No output to Subwoofer Out.

Subwoofer = NONE has been selected

Select Subwoofer = YES.

 

in SETUP mode.

 

 

 

 

Noise is produced during

Analog has been selected for input.

Be sure to perform digital connection, select digital

DTS-encoded CD or laser

 

input, then play.

disc play.

 

 

 

 

 

A specific channel does not

Nothing recorded on source.

Check the encoded channel on the source side.

produce output.

 

 

 

 

 

FM or AM reception fails.

Antenna connection is incomplete.

Correctly connect the indoor FM and AM antennas

 

 

to FM and AM antenna outlets.

Noise is heard during AM

Reception is affected by other electrical

Try changing location where the AM indoor antenna

reception.

fields.

is set up.

 

 

 

Noise is heard during FM

The radio waves from the broadcasting

Install an FM outdoor antenna.

reception.

station are weak.

 

 

 

 

Cannot get programmed

Preset data has been erased.

Disconnecting power plug for long periods of time

station when the PRESET

 

will erase preset data. If that happens, input the

button is pressed.

 

preset data again.

 

 

 

Control with the remote

Batteries are consumed.

Replace all the batteries with new ones.

control unit fails.

 

 

Remote controller's function-key setting

Select different position from which equipment will

 

 

is wrong.

be controlled.

 

 

 

 

The distance between this SR6001 and

Move closer to this SR6001.

 

the remote commander is too far.

 

 

 

 

 

Something is blocking SR6001 and the

Remove offending object.

 

remote commander.

 

 

 

 

Auto Setup (SPEAKER

Headphones are connected.

Disconnect the headphones.

SETUP) is not working.

 

 

 

 

 

Note:

•After “PROTECT” appears on the unit’s display, the standby indicator may start flashing. If it does, there is a problem in the unit or the connection. If this problem reoccurs even when power is activated from the remote control unit, call for servicing.

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Contents Model SR6001 User Guide AC Polarized Plug Read Before Operating EquipmentNEC National Electrical Code Table of Contents Introduction PrecautionsDescription Do not Locate in the Following PlacesAbout Dolby Pro Logic English Accessories FeaturesRemote Controller RC5001SR User Guide Warranty Card USA ⋅ Canada ⋅AUDIO/ Video How to Attach the Front AUX Jack CoverOpening and closing the front panel door FL Display and IndicatorPCM SurroundSurround Back / Multi Speaker / Speaker C Rear Panel0AC Outlets Output9AUDIO IN/OUT TV, DVD, VCR, DSS, TAPE, CD/CDR Remote Control Operation@1VIDEO IN/OUT TV, DVD, VCR, DSS @2HDMI Input / OutputPreset +/- buttons When Tuner mode is selected Disp buttonTuning +/- buttons When Tuner mode is selectedRemote Control Operation of Remote Control UnitLoading Batteries Remote-controllable rangeGeneral Information of RC5001SR to SR6001 AMP ModeTuner Mode Controlling a Marantz CD CD Mode Controlling a Marantz DVD Player DVD ModeControlling a Marantz VCR VCR Mode Controlling Marantz ComponentsControlling a Marantz Tape Deck Tape Mode Controlling a Marantz CD Recorder CDR ModeControlling a Marantz MD Deck MD Mode Basic Operation Erasing Programmed Codes Returning to Initial Settings Learn ModeLearning Procedure Speaker Placement Connecting SpeakersConnecting Speaker Wire ConnectionsConnecting a Subwoofer Connecting Audio ComponentsConnecting Digital Audio Components Subwoofer to the amplifierHdmi Jack Connecting Hdmi DevicesVIDEO, S-VIDEO, Component Jacks Connecting Video ComponentsThere are 3 types of video jacks on the rear panel Video jackConnecting AN External Power Amplifier Advanced ConnectingConnecting Multi Channel Audio Source Connecting the Supplied Antennas Connecting the Antenna TerminalsConnecting AN FM Outdoor Antenna Connecting AN AM Outdoor AntennaSee the Checking the XM Signal Strength and Radio ID How to SubscribeXM Radio Overview Introducing XM Satellite RadioBi-wire Connection Connecting for the Multi RoomConnecting for Speaker C USE RS232C Connecting Other EquipmentOnscreen Display Menu System SetupRC5001SR Button Control SR6001 Front Button ControlSurround Setup P Input Setup PSpeaker Setup P SUB MenuFunc Input Setup Input SetupCH Input Setup Func Rename7.1 CH Input Setup Func Input Setup Assignable Digital InputFunction Rename DefaultBack SpaceAuto Setup Spkr Speaker SetupAuto Setup MultEQ Setup see Manual SetupAutomatically optimizes settings Auto Setup MultEQ Setup featureTo do this, the Auto Setup feature measures a Listening positions, using the supplied microphoneTo check equalizer MultEQ parameters, see Cause How to Remedy Error MessagesSpeaker Distance Manual SetupSpeaker Size Speaker Level Test ModeSUB W SURR. B LChannel Level Surround SetupNEO6 Parameter CsiiparameterVideo Convert Video SetupPreference DC Trigger Setup Multi Room SetupAcoustic EQ Reset Preset G. EQ ADJCheck Auto FrequencyUsing the SR6001 Selecting the Surround ModeUsing the remote control unit Selecting AN Input SourceConvert Using the Sleep TimerVideo Convert Surround Surround ModeSource Direct Pure DirectCircle Surround CSII-CINEMA, CSII-MUSIC, CSII-MONO Multi CH. MOVIE, MusicStereo Neo6 Cinema, Neo6 MusicSBL Dolby Virtual Dolby Surr.EX Dolby Virtual Speaker Auto Power on Attenuation to Analog Input SignalAuto Power OFF Listening Through HeadphonesSpeaker A/B AUX2 Input CH InputLIP.SYNC This permits simultaneous viewing with video sourcesManual Tuning Direct Frequency Call Auto TuningBasic Operation Listening to the TunerPreset Memory Manual Preset Memory Recalling a Preset StationAuto Preset Memory Sorting Preset Stations Clearing Stored Preset StationsName Input of the Preset Station → B → C ... Z → 1 → 2 → 3 .... → → +Switching XM Information in the Front Panel Display Checking the XM Signal Strength and Radio IDListening to XM Satellite Radio Selecting AN Input SourceALL Channel Search Mode Search ModeWhen the Artist name/Song title is displayed Preset Search ModeChannel Direct Call Preset MemoryCategory Search Mode +10 Preset ScanMulti indicator on the front panel will be turned off Multi Room Playback Using the MultiMulti Room System Room OUT TerminalsOperation of the Multi Room Outputs with Remote Control from Multi RoomGeneral TunerSymptom Cause Remedy TroubleshootingSymptom Cause Remedy TroubleshootingHdmi CppmDimensions Technical SpecificationsVideo Concepts 1110, 1113, 1133, 11361128, 1129, 1130 1010, 1069, 1073, 1111 1138, 1143, 11453026, 3029, 3032 3056, 3068, 30693052, 3060, 3067 3040, 3048, 3067, 30724002, 4008, 4009 Is a registered trademark
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SR6001 specifications

The Marantz SR6001 is a high-performance audio/video receiver that was designed for home theater enthusiasts seeking an immersive cinematic experience. As part of Marantz's esteemed lineup, the SR6001 showcases a blend of advanced technologies and elegant design, making it an attractive choice for audio aficionados.

At the heart of the SR6001 is a robust amplifier section capable of delivering 90 watts per channel across seven channels, ensuring that your movies and music come to life with powerful clarity. This receiver supports a wide range of audio formats, including Dolby Digital, DTS, and PCM, allowing for a rich sound experience. The inclusion of Dolby Pro Logic II is a notable feature, offering enhanced sound staging and a more realistic audio environment.

One of the standout technologies in the SR6001 is its implementation of HDMI 1.1 ports, allowing for high-definition video and multi-channel audio transmission. This feature ensures that users can connect their latest Blu-ray players and gaming consoles to enjoy stunning visuals alongside breathtaking sound. The receiver also includes multiple inputs and outputs, enabling seamless integration with various components in your home theater setup.

Another key characteristic of the Marantz SR6001 is its advanced room calibration system, which helps to optimize audio performance based on your specific room acoustics. This technology, known as Audyssey MultEQ, analyzes the sound and makes adjustments to deliver the best possible listening experience regardless of your room's shape or furnishings.

Moreover, the SR6001 sports an elegant design, complemented by a front panel that features a sleek display and intuitive controls. Its user-friendly interface makes it easy to navigate through settings and options, ensuring that users can quickly access their favorite features without confusion.

In terms of connectivity, the Marantz SR6001 is equipped with a variety of inputs, including composite, component, and digital audio inputs, providing flexibility in connecting to different sources. Its built-in AM/FM tuner also allows users to enjoy radio broadcasts in high quality.

With its powerful performance, advanced technologies, and stylish design, the Marantz SR6001 finishes as a formidable choice for anyone looking to elevate their home entertainment experience.
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