Casablanca Fan Company 69xxD warranty Troubleshooting, Problem, Possible Remedies

Troubleshooting

Before Requesting Service: Please follow this troubleshooting guide before contacting your dealer for assistance.

Caring for Finishes: For cleaning, a soft brush or lint-free cloth should be used to prevent scratching the finish. A vacuum cleaner brush nozzle can remove heavier dust. Surface smudges or an ac- cumulation of dirt and dust can easily be removed by using a mild detergent and slightly dampened soft cloth. An antistatic agent may be used, but never use abrasive cleaning agents. These will damage the finish. Painted and high-gloss blades may be cleaned in the same manner.

Blades: Wood finish blades should be cleaned with a furniture polishing cloth. Occasionally, a light coat of furniture polish may be applied for added protection and beauty.

Never Lubricate this Fan!

The precision motor at the heart of your Casablanca fan features sealed bearings that are lubricated for life. Do not attempt to oil the motor.

Changing Light Bulbs

Be sure to turn power to the fan OFF at the wall switch or circuit breaker before changing light bulbs. Replace bulbs with same type as removed from the fixture. Each fan is rated for a maximum TOTAL wattage of lighting.

Exceeding the rated maximum allowable wattage for the fan will burn out the fan electronics module and void the warranty.

Problem

FANProblemWILL NOT START

FAN WOBBLES OR SHAKES EXCESSIVELY

FAN NOISY DURING

OPERATION

BREAK-IN PERIOD

DOES NOT RUN ON

LOW SPEED

	3-Speed	possible remedies..
Check main circuit fuses, circuit breakers, or wall switch position.		Possible Remedies

Check all wire connections, making sure the power is turned off during this inspection.

Check that reverse switch is not set in center of throw.

Be sure canopy pin is properly set into the slot on the ball.

Check the screws holding the blade holders to the flywheel (or direct drive motor). Tighten as necessary. Check that bladeholders have not been bent during installation.

Check and tighten light fixture retaining screws, glass shade screws and/or the light bulb(s) as neccessary.

Tighten the blade to bladeholder screws.

Tighten canopy screws and mounting plate assembly.

Check and tighten blade holders to flywheel (or direct drive motor). Make sure all screws in the motor housing are snug, but not overly tight.

Check that the wire nuts inside the canopy and switch housing are not touching the metal parts or have

fallen off the wire splices. Tighten or adjust as necessary.

Let fan run at high speed for two (2) hours

If new, “break-in” may be required - run at higher speed for several days

FAN RUNS SLOWLY IN EITHER DIRECTION IF ROTATION IS STARTED BY HAND; WILL NOT REVERSE: Defective reverse switch; defective

capacitor; or open motor winding: Replace reverse switch assembly; replace PCB assembly; or replace motor unit.

FAN WILL NOT OPERATE AT PROPER SPEEDS OR WILL NOT OPERATE AT ANY SPEED: Defective three-speedpull-chain switch assembly; or

defective capacitor: Replace three-speed pull-chain switch assembly; or replace PCB assembly.

For questions or to locate the nearest Casablanca Authorized Service Center

call toll free: 1-888-227-2178

or visit us on the web at: www.casablancafanco.com

Product Specifications

Model Name:

Model Number:

Dimensions:

NOTE: Dimension B includes light fixture and glass.

New Orleans Centennial® 69xxD

A = 26" B = 28" C = 3"

D = 13"

E = 5.6"

Motor:	XLP 2000™
Blade Span:	46" or 54”
Blade Iron Pitch:	15°
No. of Blades:	5
Technology:	3-Speed
Airflow*:	6,005 cfm
Electricity Use*:	108 watts
Airflow Efficiency*:	58.1 cfm/watt

Weight: 36 lbs.

*Performance data is for fan only. No lighting wattage is included. Measurements taken with 21” basic blades.

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