Troubleshooting
Vacuum cleaner won’t turn on
Possible causes
1.Power cord not plugged in
2.Blown fuse/tripped breaker in home
3.Damaged power cord
WARNING:
To reduce the risk of electric shock, turn power OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting.
Remedies
1.Check electrical plug
2.Check/replace fuse or reset breaker
3.Unplug, check for damage, have cord replaced at an authorized service center if necessary
Vacuum cleaner won’t pick up dirt
Possible causes | Remedies | ||
1. | Hose not attached to suction opening | 1. | Grasp quick reach handle and firmly push |
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| hose wand onto the suction opening |
2. | Crack or hole in hose | 2. | Check hose and replace if needed |
3. | Broken or worn drive belt | 3. | Replace drive belt, see page 11 |
4. | Rotating floor brush bristles worn | 4. | Replace brush |
5. | Rotating floor brush jammed | 5. | Remove brush and clean debris from brush ends |
6. | Clog in vacuum | 6. | Follow instructions on page 12 for clearing clogs |
7. | Dirt container full | 7. | Empty dirt container |
8. | Dirt container or upper tank not installed properly | 8. | Position correctly and lock in place |
9. | Filters are dirty | 9. | Check and clean foam motor and HEPA |
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| media filters, see page 9 |
Visible dirt escaping from cleaner |
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Possible causes | Remedies | ||
1. | Dirt container full | 1. | Empty dirt container |
2. | Filters missing or installed incorrectly | 2. Check foam motor and filters for correct | |
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| installation |
3. | Dirt container installed incorrectly | 3. | Pull out and |
Other maintenance or service not included in the manual should be performed by an
authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at
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