Billy Goat HW651HSP owner manual Troubleshooting, Warranty Claim Procedure

Page 13

HW Owner’s Manual

Troubleshooting

 

P r o b le m

 

 

P o s s ib le C a u s e

 

 

 

 

 

S o lu tio n

 

 

 

E n g in e

w ill n o t s ta r t .

O p e r a to r p r e s e n c e c o n tr o l le v e r is

n o t

E n g a g e

o p e r a to r

p r e s e n c e

c o n tr o l le v e r .

 

 

e n g a g e d . E n g in e n o t p r o p e r ly p r im e d . O u t o f

P r im e

to

c h o k e . C h e c k

G a s o lin e . C h e c k

 

 

g a s o lin e , b a d o r

o ld

g a s . S p a r k p lu g w ir e

f o r s p a r k w ith

a n

a p p r o v e d

te s te r . C le a n

 

 

d is c o n n e c te d . D ir ty a ir c le a n e r . B la d e is tr y in g

o r r e p la c e a ir c le a n e r . S ta r t th e m o w e r

 

 

to c u t g r a s s

w h ile s ta r tin g .

 

o n p a v e m e n t o r p r e v io u s ly

c u t a r e a .

 

 

 

 

 

 

 

E n g in e

w ill n o t s to p

D a m a g e d o p e r a to r p r e s e n c e c o n tr o l le v e r .

R e p la c e

o p e r a to r

p r e s e n c e

c o n tr o l le v e r .

 

 

D a m a g e d c o n tr o l c a b le .

 

R e p la c e c o n tr o l c a b le

 

 

 

 

E n g in e r u n s p o o r ly

S p a r k p lu g lo o s e . E n g in e R P M s e t to o lo w .

S h a r p e n o r r e p la c e b la d e ( p g 1 1 ) . C h e c k

 

 

W a te r o r d ir t in f u e l s y s te m . S p a r k p lu g

e n g in e R P M ( r e f e r to e n g in e m a n u a l) .

 

 

f o u le d , f a u lty o r

w r o n g g a p

 

D r a in o r

s ip h o n th e n

r e p la c e w ith f r e s h

 

 

 

 

 

 

 

 

g a s o lin e . R e s e t g a p

o r

r e p la c e

s p a r k

 

 

 

 

 

 

 

 

p lu g ( r e f e r to e n g in e m a n u a l) .

 

 

 

 

 

 

 

A b n o r m a l v ib r a tio n .

· L o o s e

o r o u t o f b a la n c e b la d e . B e n t b la d e .

S to p w o r k

im m e d ia te ly . C h e c k

b la d e

 

 

L o o s e e n g in e b o lts

 

 

m o u n t a n d

b a la n c e . R e p la c e d a m a g e d

 

 

 

 

 

 

 

 

o r b e n t b la d e if r e q u ir e d ( p g 1 1 ) . C h e c k

 

 

 

 

 

 

 

 

e n g in e m o u n t .

 

 

 

 

 

 

U n e v e n c u t

H e ig h t a d ju s t is

n o t s e t c o r r e c tly . D u ll o r b e n t

B e s u r e

h e ig h t a d ju s t is s e t th e

s a m e o n

 

 

b la d e

 

 

 

 

 

b o th s id e s ( p g 9 ) . S h a r p e n o r r e p la c e

 

 

 

 

 

 

 

 

b la d e ( p g 1 1 ) .

 

 

 

 

 

 

W ill n o t c u t o r h a s p o o r

D u ll o r

b e n t B la d e . C lo g g e d d e c k . W e t G r a s s .

S h a r p e n

o r r e p la c e b la d e

( p g 1 1 ) .

c u ttin g

p e r f o r m a n c e

E x c e s s iv e ly

h ig h g r a s s .

 

U n c lo g d e c k ( p g 9 ) . C h e c k

e n g in e R P M

 

 

 

 

 

 

 

 

( r e f e r to e n g in e m a n u a l) . D o n o t m o w

 

 

 

 

 

 

 

 

w h e n g r a s s is w e t . M o w o n c e a t a h ig h

 

 

 

 

 

 

 

 

c u tin g

s e ttin g

th e n m o w a g a in

a t d e s ir e d

 

 

 

 

 

 

 

 

s e ttin g

o r m a k e a

n a r r o w e r

c u ttin g p a th .

 

 

 

 

 

 

 

B e lt s lip s o r s m o k e s

B e lt te n s io n

to o

lo w . B e lt w o r n o r s tr e tc h e d .

In c r e a s e

te n s io n

a t id le r ( p g 1 1 ) . R e p la c e

 

 

P u lle y s

w o r n

o r

d a m a g e d .

 

b e lt . R e p la c e

P u lle y s .

 

 

 

 

N o s e lf

p r o p e llin g

N o t s e t

to g e a r . O u t

o f a d ju s tm e n t

c lu tc h

S h if t le v e r

to

d e s ir e d

g e a r . A d ju s t c lu tc h

 

 

c a b le . B r o k e n c lu tc h

c a b le . W o r n

o r b r o k e n

c a b le ( p g

1 2 ) . R e p la c e

w ith

n e w c a b le .

 

 

b e lt .

 

 

 

 

 

R e p la c e b e lt ( p g 1 2 ) .

 

 

 

 

S e lf p r o p e lle d d r iv e w ill

C lu tc h

c a b le

o u t o f a d ju s tm e n t . D a m a g e d

A d ju s t c lu tc h

c a b le ( p g

1 2 ) . R e p la c e

n o t r e le a s e .

o p e r a to r p r e s e n c e c o n tr o l le v e r .

 

o p e r a to r p r e s e n c e c o n tr o l b a il.

 

E n g in e

is lo c k e d , w ill n o t

D e b r is

lo c k e d a g a in s t b la d e . O p e r a to r

R e m o v e

d e b r is ( p g 9 ) . E n g a g e d o p e r a to r

p u ll o v e r .

p r e s e n c e c o n tr o l le v e r n o t e n g a g e d . B r o k e n

p r e s e n c e c o n tr o l le v e r ( p g 9 ) . R e p la c e

 

 

c o n tr o l c a b le .

 

 

 

c o n tr o l c a b le .

 

 

 

 

 

 

When servicing engine refer to specific manufacturers engine owner's manual. All engine warranty is covered by the specific engine manufacturer. If your engine requires warranty or other repair work contact your local servicing engine dealer. When contacting a dealer for service it is a good idea to have your engine model number available for reference (See table page 3). If you cannot locate a servicing dealer in your area you can contact the manufacturers national service organization.

To reach:

Visit Kawasaki's website to locate dealers near you www.kawpower.com 1-949-460-5687 American Honda: 800-426-7701

WARRANTY CLAIM PROCEDURE

Should a BILLY GOAT ® machine fail due to a defect in material and/or workmanship, the owner should make a warranty claim as follows:

•The machine must be taken to the dealer from whom it was purchased or to an authorized Servicing BILLY GOAT Dealer.

•The owner must present the remaining half of the Warranty Registration Card, or, if this is not available, the invoice or receipt.

•The Warranty Claim will be completed by the authorized BILLY GOAT Dealer and submitted to their respective BILLY GOAT Distributor for their territory Attention: Service Manager. Any parts replaced under warranty must be tagged and retained for 90 days. The model number and serial number of the unit must be stated in the Warranty Claim.

•The distributor service manager will sign off on the claim and submit it to BILLY GOAT for consideration.

•The Technical Service Department at BILLY GOAT will study the claim and may request parts to be returned for examination. BILLY GOAT will notify their conclusions to the distributor service manager from whom the claim was received.

•The decision by the Technical Service Department at BILLY GOAT to approve or reject a Warranty Claim is final and binding.

For online product registration go to www.billygoat.com

Part No 510267

13

Form No F052808A

Page 12 Page 14
Image 13
Page 12 Page 14
Contents Billy Goat High Wheel Mower About this Manual ContentsSerial Plate Data SpecificationsGeneral Safety Instructions and Symbols Page Vibration Data SoundIntended USE Engine Labels Instruction LabelsThrottle Controls Assembly Packing ChecklistPUT OIL in Engine Before Starting Operation Cutting Height AdjustmentStarting Stop Position Handling & TransportingHillside Mowing PropulsionStorage Periodic Maintenance MaintenanceBelt Replacement Self Propelled Drive Adjustment Belt Replacement Drive BeltWarranty Claim Procedure TroubleshootingParts Drawing HW Washer 1/2 ZP Parts ListMaintenance Record

HW651HSP specifications

The Billy Goat HW651HSP is an exceptional piece of lawn maintenance equipment designed to cater to both residential and commercial needs. Combining power and efficiency, this hydrostatic walk-behind mower is an optimal choice for those looking to maintain their lawns and landscapes with precision.

One of the standout features of the HW651HSP is its powerful Honda GXV engine. This reliable engine delivers ample power for tackling even the toughest grass and hilly terrains. The engine's design ensures smooth operation and durability, making it an ideal choice for extended use in various conditions.

Another key characteristic of the HW651HSP is its hydrostatic drive system. This technology provides seamless speed control without the need for belts or pulleys, allowing for easy maneuverability and precise adjustments on the go. Operators can effortlessly change speeds, making it easier to navigate tight spaces or work on intricate landscaping tasks.

The cutting deck of the HW651HSP is 26 inches wide, perfectly suited for both large lawns and smaller garden spaces. This size strikes an excellent balance between efficiency and agility, enabling users to cover ground quickly while still maintaining control. The mower is equipped with a 4-in-1 cutting system, allowing for mulching, bagging, side discharge, or rear discharge, providing versatility for different lawn conditions and user preferences.

Billy Goat has also prioritized operator comfort and safety with the HW651HSP. The unit features an ergonomic handle design that reduces fatigue during prolonged use. The controls are intuitively placed, making it easy for operators to access essential functions without compromising their grip.

Additionally, the HW651HSP is designed for easy maintenance. User-friendly access to major components simplifies routine servicing, ensuring the mower remains in peak condition. Durable construction and high-quality materials contribute to the longevity of the mower, making it a smart investment for those serious about lawn care.

In conclusion, the Billy Goat HW651HSP is a robust and versatile lawn mower equipped with a powerful Honda engine, innovative hydrostatic drive, and a multipurpose cutting system, all designed with operator comfort and ease of maintenance in mind. Whether you're a homeowner or a professional landscaper, this mower aims to deliver superior performance and reliability, setting a benchmark in the walk-behind mower category.
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