Troubleshooting, Symptom Cause Countermeasure

ENGLISH

Troubleshooting

If a problem occurs, ﬁrst check the following:

1.Are the connections correct?

2.Is the unit being operated as described in the owner’s manual?

3.Are the other components operating properly?

If this unit does not operate properly, check the items listed in the table below. If the problem persist there may be a malfunction.

In that case, disconnect the power immediately and contact your retail outlet.

Symptom	Cause	Countermeasure	Page
Power is not turned on.	• The power cord’s plug is not plugged in ﬁrmly.	• Make sure that the power cord is plugged in properly.	8
	• The unit is in standby mode.	• Either turn the INPUT SELECTOR knob of this unit or press POWER ON of the remote	8
		control.
	• The protection circuit is activated.	• If the STANDBY indicator is blinking, turn off power, wait 1 minute or longer, and turn on	6
		power again.
When power is turned on but there is	• The speaker cables are not properly connected.	• Make sure the speakers are connected properly.	7
no sound.	• The input cable is not properly connected.	• Make sure the input cables are connected properly.	7
	• The INPUT SELECTOR knob setting position is incorrect.	• Set the INPUT SELECTOR knob at the correct setting position.	9
	• The VOLUME control knob is set to minimum.	• Use the VOLUME control knob to turn volume up to an appropriate level.	9
	• The SPEAKERS A/B switches are turned off.	• Turn on the SPEAKERS A/B switch corresponding to the speaker system terminals (SYSTEM	9
		A or SYSTEM B) to which the speakers are connected.
	• The incorrect SPEAKERS A/B switch is turned on.	• Turn on the SPEAKERS A/B switch corresponding to the speaker system terminals (SYSTEM	9
		A or SYSTEM B) to which the speakers are connected.
	• The mute function activated.	• If the MUTE indicator is lit, press MUTE on the remote control to cancel muting.	9
The volume drops automatically.	• The protection circuit is activated.	• Turn off power, wait 1 minute or longer, and turn on power again.	6
Sound is produced from either one	• The speaker cables are not properly connected.	• Make sure that the speakers are connected properly.	7
speaker only.	• The BALANCE control knob setting position is inappropriate.	• Set the BALANCE control knob at the appropriate position.	9
The left and right channels are	• Either the left/right speaker or left/right input cable	• Make sure that the speakers are connected correctly.	7
reversed.	connections are reversed.
Noise is produced during a record	• The ground wire from the turntable is disconnected.	• Make sure that the PHONO GND terminal is connected properly.	7
playback.	• The PHONO input terminals are not properly connected.	• Make sure that the PHONO input terminal is connected properly.	7
	• A TV set near the turntable is causing the noise.	• Relocate the TV set or turntable in another place.	–
An audio feedback occurs when you	• The turntable and speakers are too close to each other.	• Install the speakers as far away from the turntable as possible.	–
turn up the volume during a record	• The turntable is placed on a rack or ﬂoor that vibrates easily.	• If the turntable is not supplied with an insulating pad, use insulating pad available in the	–
playback.		market.
The unit does not function when a	• Batteries are low.	• Replace with new batteries.	3
remote control button is pressed.	• You are operating the remote control outside of the speciﬁed	• Operate within the speciﬁed range.	3
	range.
	• There is an obstacle between the main unit and remote	• Remote the obstacle.	3
	control.
	• You have pressed the wrong button.	• Press the correct button.	5
	• Batteries are not inserted in the proper direction as indicated	• Insert the batteries in the proper direction in accordance with the polarity markers in the	3
	by polarity markers (q and w) in the battery compartment.	battery compartment.
	• The remote sensor function of this unit is disabled.	• Make sure the remote control sensor function is enabled.	11
	• The remote control code set for this unit does not match the	• Set the same remote control code for this unit and remote control.	11
	code of its remote control.

PM5004 specifications

The Marantz PM5004 is an integrated amplifier that embodies the brand's commitment to delivering high-quality audio performance in a stylish and user-friendly package. This amplifier is designed with both audiophiles and casual listeners in mind, providing an exceptional listening experience across a range of sources.

One of the standout features of the PM5004 is its robust power output. With a rated power of 40 watts per channel into 8 ohms, it is capable of driving a variety of loudspeakers with ease. This makes it suitable for a wide range of listening environments, from small rooms to larger spaces. The amplifier's ability to maintain clarity and detail at higher volumes is a testament to its engineering prowess.

The PM5004 utilizes a discrete current feedback amplifier circuit, which is designed to enhance the sound quality by minimizing distortion and preserving the integrity of the audio signal. This technology ensures that the amplifier can handle dynamic peaks without compromising sound fidelity. As a result, music playback is smooth, rich, and engaging, allowing listeners to fully immerse themselves in their favorite tracks.

In terms of connectivity, the PM5004 is equipped with several inputs, including phono, line-level, and auxiliary options. This versatility allows users to connect a wide range of audio sources, from turntables to CD players and streaming devices. The dedicated phono input is particularly noteworthy, as it is tailored for use with vinyl records, ensuring that the unique qualities of analog sound are preserved.

The design of the PM5004 is both elegant and functional. It features a classic Marantz aesthetic marked by a brushed aluminum front panel and a simple, intuitive layout. The large volume knob and source selector make operation straightforward, while the overall build quality reflects the brand's dedication to durability and style.

Additionally, the PM5004 incorporates various protection circuits to safeguard both the amplifier and connected speakers from potential damage. This reliability is crucial for maintaining performance over time, ensuring that users can enjoy their audio equipment worry-free.

In conclusion, the Marantz PM5004 is an integrated amplifier that combines power, sophistication, and advanced audio technology. With its versatile connectivity options and high-quality sound reproduction, it stands out as an excellent choice for anyone looking to enhance their listening experience. Whether you're a dedicated audiophile or simply enjoy good music, the PM5004 promises to deliver exceptional audio performance to satisfy diverse tastes.