Samsung HMX-Q20BP/EDC, HMX-Q200BP/EDC, HMX-QF20BP/EDC manual Troubleshooting, Battery, Storage media

Page 108

Troubleshooting

Before contacting a Samsung authorised service centre, perform the following simple checks.

They may save you the time and expense of an unnecessary call.

Warning icons and messages

Problems may occur because of the following reasons. Check the information and take corrective action.

Battery

Message

Icon

Informs that...

Action

Low Battery

-

The battery is almost discharged.

• Replace with a charged battery or connect the AC

power adaptor.

 

 

 

 

 

 

 

 

 

 

• Check whether the battery is authentic. If not,

Check authenticity

-

The battery cannot pass authenticity check.

change to an authentic Samsung battery.

of the battery.

• We recommend you use only genuine Samsung

 

 

 

 

 

batteries in this camcorder.

 

 

 

 

Storage media

Message

Icon Informs that...

Action

Insert Card

 

 

There is no memory card inserted in the memory card

• Insert a memory card.

 

 

slot.

 

 

 

 

 

 

 

 

 

 

 

 

 

• Delete unnecessary files from the memory card.

 

 

 

There is not enough space to record on the memory

Back-up files to a PC or another storage media,

Card Full

 

 

and then delete unneeded files.

 

 

card.

 

 

 

• Replace the memory card with another card that

 

 

 

 

 

 

 

 

has enough free space.

 

 

 

 

 

Card Locked

 

 

The write protection tab on an SD or SDHC card has

• Release the write protection tab.

 

 

been set to lock.

 

 

 

 

 

 

 

 

 

Appendixes 108

Image 108
Contents User Safety warnings PrecautionsIcons used in this manual Proper recording etiquetteBefore using this camcorder Important information on useOn Sets to record close-up images of very small objects Page Safety information Safety information Safety information Safety information Contents Contents Inserting/Ejecting the battery and memory card Getting StartedLearn about your camcorder’s layout, icons, and home screen Turning your camcorder on/offChecking your accessories UnpackingCamcorder layout Top/Front/LeftCamcorder layout Rear/Right/BottomInserting/Ejecting the battery and memory card Inserting/ejecting the batteryTo insert the battery To eject the batteryInserting/Ejecting the battery and memory card Inserting/ejecting a memory card not suppliedTo insert a memory card To eject a memory cardUsing the memory card adaptor Compatible memory cardsHandling a memory card Do not bend, drop, or subject the card to strong impactsRecording time available for video in minutes Recordable number of photosCharging the battery Using the AC power adaptorUsing the USB cable Charging the battery Checking the battery stateBattery level display To check the charging stateAvailable charging and running time for the battery Continuous Recording without zoom Using an AC power sourceVideo resolution Continuous recording timeAbout the battery Battery propertiesMake sure to store the battery separately after use When using this camcorder for the first time Turning your camcorder on/offTurn on the camcorder by opening the LCD screen To turn off the camcorder, press and hold the Home buttonUsing the touch screen DragTouch Using the touch screen Switching the information display modeAdjusting the LCD screen Open the LCD screen with your fingerRotate the LCD screen towards the lens Screen opens up toPerforming the initial setup Open the LCD screen to turn on the camcorderMake sure the clock is correctly set, and then touch Tab Touch the up or down arrows to set the dateTouch the Return tab to complete the setting Touch Settings p General p LanguageSelecting the language Press the Home button, and then drag the HomeVideo recording mode Learning iconsLeft of the LCD screen Centre of the LCD screenPhoto recording mode Learning iconsVideo playback mode Thumbnail view Video playback mode Single viewTop of the LCD screen Bottom of the LCD screenPhoto playback mode Thumbnail view Photo playback mode Single viewUsing the Home screen Accessing the Home screenIcons on the Home screen Using the grip belt 180˚ Switch grip90˚ Vertical grip Basic functions Learn about basic functions for video and photo shootingRecording with ease for beginners Smart Auto Recording videos Select a subject to recordPress the Recording start/stop button Recording pause/resumeRecording videos Recording videos in portrait mode Press the Home button Š touch Vertical HD RecordingRotate the camcorder to 90º for vertical recording AgainStby mode, touch the Video recording mode tab Tagging great moments while recordingMy Clip function Press the My Clip button every great moment while recordingStby mode, touch the Photo recording mode tab Recording photosShutter sound is heard and the photo is recorded Press the Home button Š touch Smart Auto Align your subject in the frameAppropriate scene icon appears on the LCD screen Zooming To zoomTo zoom out Example of zoom-in/outLearn how to record a video and photo by selecting a mode Using the Art Time Lapse modeExtended functions Using the Manual modes White BalanceTo set the white balance manually Manual mode, touch White Balance tab p Custom WB tabUsing the Manual modes Setting values range from -2.0 to +2.0EV Exposure Value Understanding EV Exposure ValueBack Light BackgroundLighting so that the subject does not appear too dark Focus Press the HomeFocus Tab Button p touch Manual pColours Stby mode, touch the Video recording mode Super C.NiteSuper C. Nite Tab Self Timer Cont. Shot Using the Art Film modes FaderRecording a video with Fade effect Using the Art Film modes Digital EffectUsing the Art Time Lapse mode Touch the Menu tab Touch the desired submenuArt Time Lapse recording starts Using the Art Time Lapse mode Example of Art Time Lapse recordingLearn how to play back and edit videos and photos Viewing videos or photos in playback modePlayback/Editing Viewing videos or photos in playback mode Starting the playback modeViewing videos or photos in playback mode Playing back videosFind videos in various ways To adjust the volume during video playback Touch the Volume tab on the LCD screenTouch the / tab to increase or decrease audio volume Playback/Pause/Stop Search playbackSkip playback Slow playbackTagging great moments during playback Thumbnail viewSelect the video playback mode. ¬page Press the My Clip button every great moment duringViewing photos Find photos in various waysCamcorder displays the photo you selected in full screen To cancel, touch the Return tab Viewing a slide showZooming during photo playback Touch the Slide show tab during photo playbackEditing videos or photos Share HMX-QF20 onlySharing videos Touch the Menu tabEditing videos or photos Sharing photosTouch the Menu tab Touch Share Delete Touch YesTouch thumbnails You can erase your recordings one by one or all at onceDelete My Clip My Clip CreationTouch the Menu tab p Delete My Clip Touch the Menu tab p My Clip CreationProtect Smart BGMDivide Touch the Pause tab at the point of division p Cutting tabCombine Select the video playback mode. ¬page Touch the tabFile Info To exit the menu, touch the Return tabYou can see image information for each image Information of the selected file appearsConnecting to a Wlan and configuring network settings Using video or photo sharing web sitesConnecting to a Wlan Touch the Wi-Fi setting tab on the bottom leftPress the Home button p touch Social Sharing Minutes Camcorder connects to the network you have chosenConnecting to a Wlan and configuring network settings Configuring the network settingsTouch Touch the tab next to an APManually setting the IP address By using the virtual keyboard. ¬pageTouch the tab next to an AP Touch IP Setting p Manual Access point in the wireless network service areaNetwork connection tips Entering textUsing video or photo sharing web sites Accessing a web siteUploading videos or photos Viewing videos or photos on a TV Link-enabled TV Press the Home button p touch TV Link p Confirm tabUsing Auto Backup to send videos or photos Installing the programme for Auto backup on your PCPress the Home button p touch Auto Backup Sending photos or videos to a PCUsing Auto Backup to send videos or photos About the Wakeup on LAN WOL featureSetting the PC to wake up from sleep mode Using Auto Backup to send videos or photos Using with other devices What is Anynet+ function? Understanding the HdmiConnecting to a TV Connecting to a regular TVConnecting an Audio/Video cable for the composite output Viewing on a TV screen Image appearance depends on the TV screen aspect ratioImages recorded in a 169 ratio Dubbing videos to VCR or DVD/HDD recorders Printing photos with a PictBridge photo printer Set USB Connect to PictBridge. ¬pageUse a USB cable to connect your camcorder to the printer Turn your printer onPrinting photos with a PictBridge photo printer To set the date/time imprint for Pictbridge printersSelected date and time display option is set Selected date and time will be printed on photosTransferring files to your Windows computer System requirementsConnecting the USB cable Transferring files to your Windows computerTransferring files with Intelli-studio If you do not want to save any new files, select NoAbout the Intelli-studio main window 3 4 5 6Playing back videos or photos Editing videos or photosChoose the video or photo that you want to play back Edit a video or photo with various edit functionsEnter your ID and the password to access Sharing the videos/photos onlineClick the web site you would like to upload files to Click Upload to start uploadingViewing the contents of storage media Video file H.264 Photo fileFile format Video filesSettings Refer to items to configure your camcorder’s settingsSettings menu Accessing the settings menuPress the Home button p touch Settings Touch a menu To exit the menu setting, touch the Return tabSettings menu ShootingPlayback Using external songs as background music Smart BGM When the transferring finishes, click OKTo set external songs as background music To delete the external songs in the memory card To delete the external songs in the memory cardDisplay Auto* The video signals are output in the same When connecting to an HdtvFormat. Use this setting only when connecting Signals through its Hdmi jacksConnectivity General Set whether or not to hear the shutter sound On* Turn on the shutter sound to hear whenReset all menu settings to the default conditions Factory settingsDefault Set Defaults FormatUsing your camcorder abroad 123 Appendixes121 124Troubleshooting BatteryStorage media Troubleshooting RecordingLimit of video Delete filesFiles is reached Change to another card which has enough freePlayback Editing videosFail Printer Check the USB cable Connecting Try the connection procedure againPrint Error Problem occurred during printing Insert paperWireless Network HMX-QF20 only Connection failedThat of AP Camcorder to match the AP’s No response from Check your network connectionSymptoms and solutions PowerDisplay Power off Recording stops automaticallyThis is not a malfunction Light, a vertical line appearsWhere you press the Recording start/stop This is not an errorSound is not available There is a time difference between the pointAdjusting the image during recording Playback on your camcorder Playback on other devices TV, etcAppears distorted Connecting to a computer From your camcorder This is not an errorVideo cable From your camcorder. ¬pageOverall operations Maintenance Cleaning the camcorderMaintenance LCD screenUsing your camcorder abroad Power sourcesOn TV colour systems PAL-compatible countries/regionsGlossary AF Auto FocusSpecifications HMX-Q20BP/HMX-Q20TP/HMX-Q20RPDeclaration of Conformity Samsung Electronics Euro QA LabDeclaration sentence in official languages Declaration sentence in official languages Contact Samsung World Wide Region Country Contact Centre  Web SiteContact Samsung World Wide NO-L-14041/01/2012/ETA/2012 1691/2012/WRLO Correct disposal of batteries in this productSystems RoHS compliant
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