The problem | Try this! |
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| If your Samsung Television is flickering or dimming sporadically, you may need | |||||
| to disable some of the energy efficiency features. Disable Energy Saving Mode | |||||
Flickering and Dimming | ( | Settings System Eco Solution Energy Saving Mode) or Eco | ||||
| Sensor ( | Settings System Eco Solution Eco Sensor) or Motion | ||||
| Lighting ( | Settings System Eco Solution | Motion Lighting). | |||
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| If the colour on your Samsung television screen is not correct or the black and | |||||
| white colours are off, run Start Picture Test ( | Settings Support Self | ||||
| Diagnosis Start Picture Test). |
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| If the test results indicate that the problem is not caused by the TV, do the | |||||
Component Connections/ | following: |
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Screen Colour | ●● Confirm that the video input connectors are connected to the correct | |||||
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| external device video output connectors. |
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| ●● Check the other connections as well. If the TV is connected to an external | |||||
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| device via a component cable, confirm that the Pb, Pr, and Y jacks are | ||||
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| plugged into their proper connectors. |
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| If the colours on your Samsung TV are correct but just a little too dark or | |||||
Screen Brightness | bright, try adjusting the following settings first. |
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●● Select | Settings Picture | Expert Settings menu and adjust the | ||||
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| Backlight, Contrast, Brightness, Sharpness, Colour, and Tint (G/R) settings. | ||||
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Ghosting, Blurring, or | If you notice ghosting or blurring on the screen, use the Auto Motion Plus | |||||
function ( | Settings Picture Expert Settings Auto Motion Plus) to | |||||
Juddering | ||||||
resolve the issue. |
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| If your Samsung TV appears to turn off by itself, try disabling some of the TV's | |||||
| energy efficiency functions. See if Sleep Timer ( | Settings System | ||||
Unwanted Powering Off | Time Sleep Timer) has been enabled. The Sleep Timer automatically turns | |||||
the TV off after a specified period of time. If the Sleep Timer has not been | ||||||
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| enabled, see if Auto Power Off ( | Settings System Eco Solution | ||||
| Auto Power Off) has been enabled and disable them. | |||||
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| If you are having problems powering on your Samsung television, there are a | |||||
| number of things to check before calling the service department. Confirm that | |||||
Problems Powering On | the TV's power cord is connected correctly at both ends and that the remote | |||||
control is operating normally. Make sure that the antenna cable or cable TV | ||||||
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| cable is firmly connected. If you have a cable or satellite box confirm that it is | |||||
| plugged in and turned on. |
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Unable to find a Channel | If your TV is not connected to a cable box or satellite box, run Auto Tuning | |||||
(Broadcasting Auto Tuning). |
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| Store displays are all tuned to digital, HD (high definition) channels. | |||||
| If you have an analogue cable or satellite box, upgrade to a digital satellite | |||||
| box. Use HDMI or Component cables to deliver HD (high definition) picture | |||||
| quality. |
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The TV image does not look as | Many HD channels are upscaled from SD (Standard Definition) content. Look | |||||
good as it did in the store. | for a channel that is broadcasting HD content. |
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| ●● Cable/Satellite Subscribers: Try HD channels from the channel lineup. | |||||
| ●● Terrestrial/Cable Antenna Connection: Try HD channels after running the | |||||
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| Auto Tuning function. |
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| Adjust the cable or satellite box's video output resolution to 1080i or 720p. | |||||