Troubleshooting
CHECKLIST BEFORE SVC CALLS
SYMPTOM |
| CHECKLIST | MEASURE TO TAKE |
Robotic vacuum | • | Check whether the power |
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| cleaner cannot |
| plug of the charger is plugged |
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| find the charger. |
| correctly into the outlet. |
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| • If there are any obstacles within |
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| a range of about 1m in front of |
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| the charger and about 0.5m |
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| range to the left and right of the |
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| charger, you should remove the |
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| obstacles. |
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| • If there are any foreign |
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| substances on the change pin, |
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| wipe them off with a dry towel. |
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| • | Is the VIRTUAL GUARD installed | • Move the VIRTUAL GUARD to |
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| near the charger? | another place so that the robotic |
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| vacuum cleaner can charge |
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| automatically. |
Robotic vacuum | • | Are the batteries of the VIRTUAL | • Replace the batteries. |
| cleaner passes |
| GUARD worn out? | (2 type D (LR20) alkaline |
| through the |
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| batteries) |
VIRTUAL GUARD. |
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| • | Is the VIRTUAL GUARD set to | • Set the VIRTUAL GUARD to |
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| Guard (virtual door) mode? | Fence (virtual wall) mode. |
| • | Is the Mode lamp turned off? | • Check if the VIRTUAL GUARD |
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| is turned off and then set the |
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| VIRTUAL GUARD to a desired |
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| mode. |
| The battery | • | Are you using manganese drycell | • Replace the batteries with new |
| usage time of the |
| batteries? | alkaline batteries. |
VIRTUAL GUARD |
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| (2 type D (LR20) alkaline |
| is too short. |
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| batteries) |
Troubleshooting _41