C-2APPENDIX C: TECHNICAL SUPPORT

Access by Analog Modem

To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you:

Country

Data Rate

Telephone Number

 

 

 

Australia

Up to 14,400 bps

61 2 9955 2073

Brazil

Up to 14,400 bps

55 11 5181 9666

France

Up to 14,400 bps

33 1 6986 6954

Germany

Up to 28,800 bps

4989 62732 188

Hong Kong

Up to 14,400 bps

852 2537 5601

Italy

Up to 14,400 bps

39 2 27300680

Japan

Up to 14,400 bps

81 3 3345 7266

Mexico

Up to 28,800 bps

52 5 520 7835

P.R. of China

Up to 14,400 bps

86 10 684 92351

Taiwan, R.O.C.

Up to 14,400 bps

886 2 377 5840

U.K.

Up to 28,800 bps

44 1442 438278

U.S.A.

Up to 28,800 bps

1 408 980 8204

 

 

 

Access by Digital Modem

ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 56 Kbps. To access the 3Com BBS using ISDN, use the following number:

1 408 654 2703

3ComFacts Automated Fax Service

The 3ComFacts automated fax service provides technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day, 7 days a week.

Call 3ComFacts using your Touch-Tone telephone:

1 408 727 7021

Support from Your Network Supplier

If additional assistance is required, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.

When you contact your network supplier for assistance, have the following information ready:

Product model name, part number, and serial number

A list of system hardware and software, including revision levels

Diagnostic error messages

Details about recent configuration changes, if applicable

If you are unable to contact your network supplier, see the following section on how to contact 3Com.

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3Com 3C39024 manual Support from Your Network Supplier, 3ComFacts Automated Fax Service, Country Data Rate Telephone Number

10005622, 3C39024, 3C39036 specifications

The 3Com 3C39036, 3C39024, and 10005622 are prominent networking devices that serve as crucial components in enterprise-level networking environments. These products, designed and manufactured by 3Com, are recognized for their reliability, performance, and innovative technologies.

The 3Com 3C39036 is a robust multi-layer switch that provides advanced features suitable for large-scale networking solutions. One of its standout characteristics is its high throughput capability, allowing it to handle large volumes of data traffic smoothly. It supports multiple network protocols, enhancing compatibility with various devices and network configurations. With its Layer 2 and Layer 3 functionality, the 3C39036 enables both switching and routing, making it versatile for different network topologies. Additionally, it includes features such as Virtual LAN (VLAN) support, which allows for the segmentation of networks for improved performance and security. The built-in Quality of Service (QoS) capabilities prioritize critical data traffic, ensuring that essential applications receive the necessary bandwidth for optimal performance.

Meanwhile, the 3Com 3C39024 is another multi-layer switch that emphasizes scalability and flexibility. It is designed for medium to large businesses looking to enhance their network infrastructure. The 3C39024 offers extensive port configurations, enabling organizations to easily expand their network as needed. Like the 3C39036, it supports VLANs, QoS, and routing capabilities, fostering efficient data management and streamlined communication. With its powerful management features, network administrators can monitor and configure the switch using intuitive interfaces, simplifying network management tasks.

Lastly, the 10005622, known for its simplicity and effectiveness, is ideal for small to medium-sized enterprises. This managed switch provides essential features, such as auto-sensing ports and plug-and-play functionality, making it an excellent choice for businesses that require ease of use without sacrificing performance. The 10005622 also supports VLANs and offers basic network security features, ensuring secure data transmission across the network.

In summary, the 3Com 3C39036, 3C39024, and 10005622 cater to different networking needs, from large enterprises to smaller businesses. They incorporate essential technologies and characteristics that enhance network performance, scalability, and management, making them valuable assets in today's data-driven environments. With their high reliability and advanced features, these switches continue to be relevant in an ever-evolving technological landscape.