3Com 3CDSG8 manual Contact Us, Telephone Technical Support and Repair, Country Telephone Number

licenses are listed in the 3Com Price List and are available for purchase from your 3Com reseller.

Contact Us

3Com offers telephone, internet, and e-mail access to technical support and repair services. To access these services for your region, use the appropriate telephone num- ber, URL, or e-mail address from the table in the next section.

Telephone Technical Support and Repair

To obtain telephone support as part of your warranty and other service benefits, you must first register your product at: http://eSupport.3com.com/

When you contact 3Com for assistance, please have the following information ready:

•Product model name, part number, and serial number

•A list of system hardware and software, including revision level

•Diagnostic error messages

•Details about recent configuration changes, if applicable

To send a product directly to 3Com for repair, you must first obtain a return materials authorization number (RMA). Products sent to 3Com without authorization numbers clearly marked on the outside of the package will be returned to the sender unopened, at the sender’s expense. If your product is registered and under warranty, you can obtain an RMA number online at http://eSupport.3com.com/. First-time users must apply for a user name and password.

Telephone numbers are correct at the time of publication. Find a current directory of 3Com resources by region at: http://csoweb4.3com.com/contactus/

Country	Telephone Number
Asia, Pacific Rim — Telephone Technical Support and Repair
Australia	1800 075 316
Hong Kong	2907 0456
India	000 800 440 1193
Indonesia	001 803 852 9825
Japan	03 3507 5984
Malaysia	1800 812 612
New Zealand	0800 450 454
Philippines	1800 144 10220 or 029003078
P.R. of China	800 810 0504
Singapore	800 616 1463
South Korea	080 698 0880

Country	Telephone Number
Taiwan	00801 444 318
Thailand	001 800 441 2152

Pakistan Call the U.S. direct by dialing 00 800 01001, then dialing 800 763 6780 Sri Lanka Call the U.S. direct by dialing 02 430 430, then dialing 800 763 6780 Vietnam Call the U.S. direct by dialing 1 201 0288, then dialing 800 763 6780

You can also obtain non-urgent support in this region at this email address apr_technical_support@3com.com

Or request a return material authorization number (RMA) by FAX using this number:

+61 2 9937 5048, or send an email at this email address: ap_rma_request@3com.com

Country Telephone Number

Europe, Middle East, and Africa — Telephone Technical Support and Repair

From anywhere in these regions not listed below, call: +44 1442 435529 From the following countries, call the appropriate number:

Austria	0800 297 468
Belgium	0800 71429
Denmark	800 17309
Finland	0800 113153
France	0800 917959
Germany	0800 182 1502
Hungary	06800 12813
Ireland	1 800 553 117
Israel	180 945 3794
Italy	800 879489
Luxembourg	800 23625
Netherlands	0800 0227788
Norway	800 11376
Poland	00800 4411 357
Portugal	800 831416
Russia	88005558588
Saudi Arabia	800 8 445 312
South Africa	0800 995 014
Spain	900 938 919
Sweden	020 795 482
Switzerland	0800 553 072

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