Installation Guide
3Com FTP Site
Download drivers, patches, software, and MIBs across the Internet from the 3Com public FTP site. This service is available 24 hours a day, 7 days a week.
To connect to the 3Com FTP site, enter the following information into your FTP client:
■Host name: ftp.3com.com
■User name: anonymous
■Password: <your Internet
NOTE: You do not need a user name and password with Web browser software, such as Netscape Navigator and Microsoft Internet Explorer.
Support from Your Network Supplier
If you require additional assistance, consult your network supplier. Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.
When you contact your network supplier for assistance, have the following information ready:
■Product model name, part number, and serial number
■A list of system hardware and software, including revision levels
■Diagnostic error messages
■Details about recent configuration changes, if applicable
If you are unable to consult your network supplier, see the following section on how to contact 3Com.
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