ATechnical Support

Returning Products for Repair

Before you send a product directly to 3Com for repair, you must first obtain an authorization number. Products sent to 3Com without authorization numbers will be returned to the sender unopened, at the sender’s expense.

To obtain an authorization number, call or fax:

Country

Telephone Number

Fax Number

 

 

 

Asia, Pacific Rim

+65 543 6500

+65 543 6348

Europe, South Africa, and

+31 30 6029900

+31 30 6029999

Middle East

 

 

Central and South America

525 201 0075

 

Argentina

0810 222 3266

 

Bolivia

511 241 1691

 

Brazil

0800 133266 or

 

Caribbean

55 11 5643 2700

 

525 201 0004

 

Chile

562 240 6200

 

Colombia

525 201 0004

 

Ecuador

525 201 0004

 

Mexico

525 201 0004

 

Paraguay

525 201 0004

 

Peru

511 241 1691

 

Uruguay

525 201 0004

 

Venezuela

525 201 0004

 

 

 

 

From the following countries, you may call the toll-free numbers; select option 2 and then option 2:

Austria

Belgium

Denmark

Finland

France

Germany

Hungary

Ireland

Israel

Italy

Netherlands

Norway

Poland

Portugal

South Africa

Spain

Sweden

Switzerland

U.K.

U.S.A. and Canada

0800 297468

0800 71429

80017309

0800 113153

0800 917959

0800 1821502

00800 12813

1800553117

1800 9453794

1678 79489

0800 0227788

80011376

00800 3111206

0800 831416

0800 995014

900983125

020795482

0800 55 3072

0800 966197

1 800 NET 3Com (1 800 638 3266)

Enterprise Customers: 1 800 876 3266

1 408 326 7120 (not toll-free)

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3Com 3CRWB6096 manual Returning Products for Repair, Country Telephone Number Fax Number