3Com 3CRWE777A manual Network Connection Problems

Models: 3CRWE777A

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Network Connection Problems

24CHAPTER 5: TROUBLESHOOTING

Make sure the PCI slot is configured to support INTA.

Be sure that INTA for the slot is assigned to a free interrupt (IRQ) number.

If it still does not work, remove the wireless adapter. Delete the appropriate system file (see list below) from c:\windows\system:

Windows 9x: cw10.sys

Windows 2000: cw10nt.sys

Windows Me: cw10nt.sys

Go to "Control Panel" and delete the wireless PCI card from your network configuration menu. Restart your computer and reinstall the card as described in Chapter 2.

Network Connection Problems

If the Link LED on the wireless PCI card does not light, or if you cannot access any network resources from the computer, check the following:

Make sure the correct software driver is installed for your operating system. If necessary, try reinstalling the driver.

Make sure the computer and other network devices are receiving power.

The access point you want to attach to may be defective. Try using another access point.

If you cannot access a Windows or NetWare service on the network, check that you have enabled and configured the service correctly. If you cannot connect to a particular server, be sure that you have access rights and a valid ID and password.

If you cannot access the Internet, be sure you have configured your system for TCP/IP.

Page 28
Image 28
3Com 3CRWE777A manual Network Connection Problems