32APPENDIX A: TECHNICAL SUPPORT

Returning Products for Repair

Before you send a product directly to 3Com for repair, you must first obtain a Return Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’s expense.

To obtain an RMA number, call or fax:

Country

Telephone Number

Fax Number

Asia, Pacific Rim

65 543 6500

65 543 6348

Europe, South Africa, and

+ 44 1442 435860

+ 44 1442 435718

Middle East

 

 

From the following European countries, you may call the toll-free numbers; select option 2 and then option 2:

Australia

1800 678 515

 

Austria

0800 297468

 

Belgium

0800 71429

 

Denmark

800 17309

 

Finland

0800 113153

 

France

0800 917959

 

Germany

0130 821502

 

Hong Kong

800 933 486

 

Hungary

06800 12813

 

Indonesia

001 80061 009

 

Ireland

1 800 553117

 

Israel

1 800 9453794

 

Italy

800 879489

 

Malaysia

1800 801777

 

Netherlands

0800 0227788

 

New Zealand

0800 446 398

 

Norway

800 11376

 

P.R. of China

10 800 61 00137

 

Phillipines

1235 61 266 2602

 

Poland

0800 3111206

 

Portugal

0800 831416

 

South Africa

0800 995014

 

South Korea

00798 611 2230

 

Spain

900 983125

 

Sweden

020 795482

 

Switzerland

0800 55 3072

 

Taiwan, R.O.C.

0080 611 261

 

Thailand

001 800 611 2000

 

U.K.

0800 966197

 

Latin America

1 408 326 2927

1 408 326 3355

U.S.A. and Canada

1 800 527 8677

1 408 326 7120

 

 

 

Page 36
Image 36
3Com 3CRWE777A manual Returning Products for Repair, Country Telephone Number Fax Number

3CRWE777A specifications

The 3Com 3CRWE777A is a versatile wireless networking solution designed to provide reliable connectivity for small to medium-sized businesses. This wireless access point is notable for its robust features, making it a popular choice for demanding environments.

One of the main features of the 3CRWE777A is its adherence to the IEEE 802.11b/g standard, which allows for seamless wireless communication. Operating on both the 2.4 GHz and 5 GHz frequency bands, it supports a diverse range of devices while reducing interference. This dual-band capability is essential for optimizing network performance and ensuring that users can enjoy fast and stable connections.

The device boasts a maximum data transfer rate of 54 Mbps for 802.11g and up to 11 Mbps for 802.11b, which allows for efficient handling of multiple users simultaneously. This performance is particularly beneficial in settings where bandwidth-intensive applications are in use, such as video conferencing and online collaboration tools.

A key characteristic of the 3CRWE777A is its support for advanced security protocols, including WPA, WPA2, and WEP. These security features ensure that sensitive data remains protected against unauthorized access, making it well-suited for businesses that handle confidential information. Additionally, the device offers MAC address filtering and SSID broadcast control, providing administrators with granular control over network access.

The 3CRWE777A is equipped with an Ethernet port for wired connections, enabling integration with existing network infrastructures. The ability to function as both a standalone access point and as part of a larger network system enhances its flexibility. Moreover, the device supports Power over Ethernet (PoE), simplifying the installation process by allowing it to receive power and data over a single cable.

Another notable aspect is its user-friendly management interface, which simplifies the setup and monitoring of network performance. Administrators can easily configure user settings, view connected devices, and perform diagnostics.

Overall, the 3Com 3CRWE777A stands out for its solid performance, security features, and flexibility, making it an excellent choice for businesses looking to enhance their wireless capabilities while maintaining robust network integrity.