Trainingyourstaff
Akeyelementofanymedialosspreventioneffortisasuccessfulstafftrainingprogram.Y oursystemwillbemuchmore
effectivewiththeactivecooperationandparticipationofyourentirelibrarystaff.W erecommendthatyouperiodically
conductformaltrainingsessions,includingthefollowingelementstoensureitssuccess:
•Reviewingtheowner’smanual
•Practicetaggingmaterialswith3M™Tattle-Tape™SecurityStrips.
•Reviewingyourlibrary’ssecuritypolicies
•Reviewinghowtorespondwhenthealarmsounds
•Usingthesystemalarmlog
•Addressingpatronconcerns
Owner’smanual
Thismanualcontainstheinformationnecessarytooperateyour3MDetectionSystem,aswellassupplementalinformation
onhandlingalarms,orderingsupplies,andtrainingyourstaff.Italsocontainsimportantinformationaboutsecuritystrips
andcirculationaccessories.
Librarypersonnelshouldbefamiliarwiththemanualandwheretolocateitsotheycanrefertoitwhennecessary.
Hands-onpractice
Afterreviewingthismanual,yourstaffwillbenefitfromactualhands-onexperiencewiththedetectionsystemproductsthey
areexpectedtouse.W esuggestyoustartbydemonstratingthepropertechniquesforeachstrippingprocedure.Y oumay
wishtoconducttheactualpracticeasfollows:
1.Makesurethatalltheother3MLibrarySystemsproductsareinstalledandfunctional.
2.LeteachstaffmemberpracticeinstallingTattle-Tapesecuritystripsandmarkersonlibraryitems.
3.Leteachstaffmemberpracticesensitizinganddesensitizingmaterials.
Reviewofyourlibrary’ssecuritypolicies
Beforepracticinghowtorespondtoalarms,staffshouldbefamiliarwiththelibrary’ssecuritypoliciesastheyrelatetotheftof
materials.Tohelpstaffstayinformedofsecuritymeasures,yourpolicyshouldbeinwritingandkeptwithyourtrainingkit
alongwithanyotherproceduresyoufollow.
Itisparticularlyimportantforstaffmemberstoknowwhatproceduresthelibraryfollowswhentheftissuspectedorwhenit
isnecessarytocontactalocallawenforcementagency.
Acriticalphaseofstafftrainingconcernstheproperstepstotakewhenthesecuritysystemalarmsounds.Thevalueoftact
andcourtesywhenhandlingthisdelicatesituationcannotbeoveremphasized.Y ourstaffmembersshouldreceiveasmuch
preparationaspossibletomakethemfeelcomfortable.Withthepropertraining,yourstaffwillbemorelikelytoeffectively
dealwithpatronswhoactivatethealarm.
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