Solvingproblems
ProblemCauseAction
Nopoweratreceptacle.Resetfacilitycircuitbreaker.
Powercorddisconnectedatreceptacle.Plugpowercordintoreceptacle.
Systemfuseopen.Replacefuseinpowerentryconnector.See
fusereplacementprocedure.
Powerturnedoffatelectronicsenclosure.TurnkeyswitchtoOn.
Noalarm,nomechanical
counter,noredpowerindicator
ontheelectronicsenclosure.
Systemfailure.Placeaservicecall.
Processorrequiresreset.T urnthekeyswitchoff,wait5seconds,
thenturntheswitchon.
Noalarm,nomechanical
counter,powerindicatoron.
Systemfailure.Placeaservicecall.
Stripsinbookdesensitizedormissing.Resensitizebooks,orinstallaTattle-Tape
securitystripinthebook.
Metalobjectstooclosetolattice.Moveallmetaltominimumdistanceof18
inchesfromthelattices.
Noalarm,patroncounter
works.
Systemfailure.Placeaservicecall.
Protectedmaterialfromanotherlibraryora
retailstore.
Identifymaterialthatcausedthealarm.
Failuretodesensitizestripsproperly.Checkdesensitizingprocessandtraining.
Miscellaneousmetallicobjects.Infrequentunwantedalarmsarepossible
fromsomemetalobjects.
Unwantedalarms.
Systemfailure.Placeaservicecall.
Metalobjectstooclosetolattice.Moveallmetaltominimumdistanceof18
inchesfromthelattices.
Electricalinterference.Removepossiblesourcesofelectrical
interferencesuchascomputers,copiers,
TVs,electronicdevices,orenergy
managementsystems.
Incompletewalk-throughtest.Testthesystembywalkingcompletely
throughthecorridor.
Booksnotproperlyresensitized.Resensitizebook,checksensitizingmethod
andstafftraining.
Reducedcoverage,noalarm,
patroncounterworks.
Systemfailure.Placeaservicecall.
Metalobjectstooclosetoalattice.Moveallmetalobjectstoaminimumof3
feetfromthelattice.
Markedbookorstripstooclosetolattice.Movethemarkedbookstoaminimumof3
feetfromthelattice.
Electricalinterference.Eliminatesourceofinterference.
Alarmindicatorilluminatedor
intermittentwithnotrafficin
corridor.
Systemfailure.Placeaservicecall.
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