Dacor PreferenceTM, MillenniaTM manual Troubleshooting, Problem Possible Cause Remedy

Troubleshooting

Unnecessary service calls may be expensive, frustrating and time consuming. Before you call for service, please review the potential problems, possible causes and remedies shown in the table below.

Problem Possible Cause Remedy

Nothing works.	Oven is not connected to electrical power.
	Power supply is not energized.
Oven will not heat.	Time of day is not set.
	Oven settings are not correct.
	Oven is set for Delay Timed Cooking.

Have oven connected to a properly sized electrical power supply by a qualified electrician.

Have an electrician check power supply, including the house circuit breaker, wiring and fuses.

Press “CLOCK” touch pas, then press “TIME•TEMP” pad to set correct time of day.

Follow mode selection and clock settings as specified in OVEN OPERATION.

Oven will turn on automatically at present time. If desired, press “CANCEL•SECURE” touch pad to cancel our of Delay Time Cooking.

Clock displays incorrect time of day.

Foods over-cook.

Foods under-cook.

Oven does not Self-Clean.

Oven light will not work.

Door will not open.

Oven will not heat after Self-Cleaning.

Ignitors do not spark.

Time of day is not set.

Power supply has been interrupted.

Incorrect cooking time, temperature.

Oven temperature calibration differs from your previous oven.

Incorrect cooking time, temperature.

Oven temperature calibration differs from your previous oven.

Door is not shut tight, so automatic door latch will not lock.

Oven settings are not correct.

Oven is set for Delay Timed Cleaning.

Light bulb is burned out.

Oven is in Self-Clean mode.

Time of day is not set due to power failure.

Oven settings are not correct.

Oven is set for Delayed Time mode.

Press “CLOCK” touch pad, then press “TIME•TEMP” pad to set correct time of day.

Reset time of day.

Adjust time, temperature or rack position being used.

Adjust oven temperature as per CALIBRATING THE OVEN TEMPERATURE.

Adjust time, temperature or rack position being used.

Adjust oven temperature as per CALIBRATING THE OVEN TEMPERATURE.

Close door tightly.

Follow mode selection and clock settings as specified in SELF-CLEANING.

Oven will turn on automatically at present time. If desired, press “CANCEL•SECURE” touch pad to cancel out of Delay Timed Cleaning.

Follow REPLACING THE OVEN LIGHT.

If oven is hot, door latch will release automatically when oven temperature falls below 390°F at end of cycle.

If Self-Clean was just selected and the oven is still cool, press “CANCEL•SECURE” to turn off Self- Clean. The door will open in about 30 seconds.

Press “CLOCK” touch pad, then press “TIME•TEMP” pad to set correct time of day.

Follow mode selection and clock settings as specified in OVEN OPERATION.

Oven will turn on automatically at present time. If desired, press “CANCEL•SECURE” button to cancel out of Delay Timed mode.

Sparking but no flame ignition.	Circuit breaker is tripped.	Reset circuit breaker.
	House fuse is blown.	Replace house fuse.
	Power outage in local area.	Contact power supply.
Burners ignite but flame is extremely large, distorted	Gas shut-off valve is in “off” position.	Turn shut-off valve to “on” position.
or yellow.	Gas supply is interrupted.	Contact gas company.
	Burner ring ports are clogged.	Clean burner ring ports with straightened paper clip,
		needle or wire.
	Burner ports or burner caps are not positioned properly.	Remove and carefully re-install burner rings and
		caps.
	Troubleshooting Guide

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