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8e6 Technologies
ER 4.0 manual
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118 pages, 1.65 Mb
®
Enterprise Reporter
USER
GUIDE
Administrator Console
R3000IR Model: ER 4.0
Release 4.1.20 • Manual Version 1.01
Contents
Main
Page
8E6 ENTERPRISE REPORTER ADMINISTRATOR U
Page
C
ENTERPRISE REPORTER OVERVIEW ...............................1
ADMINISTRATOR SECTION .............................................8
Chapter 1: Accessing the Server .............................................11
Chapter 2: Configuring the ER Server .................................... 18
Page
TECHNICAL SUPPORT / PRODUCT WARRANTIES ...........83
Technical Support .....................................................................83
Product Warranties ...................................................................86
APPENDICES SECTION .................................................89
Appendix A ................................................................................ 89
INDEX .......................................................................105
Appendix B ................................................................................ 95
ENTERPRISE REPORTER OVERVIEW
Operations
How to Use this User Guide
Organization
Conventions
The following icons are used throughout this user guide:
Terminology
Page
Page
Page
ADMINISTRATOR SECTION
Introduction
Components and Environment
Components
Hardware
Software
Environment
Workstation Requirements
Network Requirements
Chapter 1: Accessing the Server
Preliminary Network Settings
Procedures for Accessing the Server
Procedures for Logging On, Off the Server
Log On
Logging on the First Time
Specify the Servers function
Set up an Administrator Login ID
Log Off
Page
Chapter 2: Configuring the ER Server
Administrator Console
Network Menu
Box Mode screen
Live Mode
Archive Mode
Change the Box Mode
Add/Edit/Delete Administrators screen
View a List of Administrators
Add an Administrator
Edit an Administrators Login ID
Delete an Administrator
Locked-out Accounts and IPs screen
View Locked Accounts, IP addresses
Unlock Accounts, IP addresses
Page
Server Menu
Backup screen
Backup and Recovery Procedures
Page
Set up/Edit External Backup FTP Password
Execute a Manual Backup
Perform a Remote Backup
Perform a Restoration to the ER Server
Self Monitoring screen
View a List of Contact E-Mail Addresses
Set up and Activate Self-Monitoring
Remove Recipient from E-mail Notification List
Deactivate Self-Monitoring
Server Status screen
View the Status of the Server
Secure Access screen
Activate a Port to Access the Server
Terminate a Port Connection
Terminate All Port Connections
Software Update screen
View Installed Software Updates
Uninstall the Most Recently Applied Software Update
View Available Software Updates
Install a Software Update
Page
Page
Shut Down screen
Server Action Selections
Perform a Server Action
Web Client Server Management screen
Restart the Web Client Server
Enable/Disable Web Client Server Access
Enable/Disable the Web Client Scheduler
Database Menu
User Name Identification screen
Page
W
View the User Name Identification screen
Set up a Customized Label for Unidentified Machines
Configure the Server to Log User Activity
Deactivate User Name Identification
Username Display Setting screen
View the Current Username Display Setting
Modify the Username Display Setting
Page
Page View Elapsed Time screen
Establish the Unit of Elapsed Time for Page Views
Elapsed Time Rules
Page Definition screen
View the Current Page Types
Remove a Page Type
Add a Page Type
Tools screen
View Diagnostic Reports
View Database Status Logs
Page
Page
Expiration screen
Expiration Screen Terminology
Expiration Rules
View Data Storage Statistics
Page
Page
Change Data Storage Settings
Page
NAS Status screen
View NAS Status Information
Optional Features screen
Page
Enable Search String Reporting
Enable Block Request Count
Enable Wall Clock Time
Enable Page and/or Object Count
Enable, Configure Password Security Option
Page
User Group Import screen
Import User Groups
Page
TECHNICAL SUPPORT / PRODUCT W
Technical Support
Hours
Contact Information
Domestic (United States)
Office Locations and Phone Numbers
8e6 Corporate Headquarters (USA)
8e6 Taiwan
Support Procedures
Product Warranties
Standard Warranty
Technical Support and Service
Extended Warranty (optional)
Extended Technical Support and Service
APPENDICES SECTION
Appendix A
Evaluation Mode
Administrator Console
Page
Use the Server in the Evaluation Mode
Expiration screen
Change the Evaluation Mode
Activation Page
Page
Appendix B
Disable Pop-up Blocking Software
Yahoo! Toolbar Pop-up Blocker
Page
Google Toolbar Pop-up Blocker
AdwareSafe Pop-up Blocker
Disable Pop-up Blocking
Windows XP SP2 Pop-up Blocker
Set up Pop-up Blocking
Use the Internet Options dialog box
Page
Use the IE Toolbar
Use the Information Bar
Set up the Information Bar
Access the Client
3. Click Ye s to add the Client to your white list and to close the dialog box.
Page
I
A
B
C
D
E
F
G
H
L
M
N
O
P
Q
R
S
T
U
V
W