8e6 Technologies ER 4.0 Environment

ADMINISTRATOR SECTION COMPONENTS AND ENVIRONMENT

10 8E6 TECHNOLOGIES, ENTERPRISE REPORTER ADMINISTRATOR USER GUIDE

Environment

Workstation Requirements

• Windows 2000, NT 4.0, or XP operating system

• Internet Explorer (IE) Version 6.0 or later

• Pop-up blocking software, if installed, must be disabled

• Session cookies from the ER Server must be allowed in

order for the Administrator console to function properly

NOTE: Information about disabling pop-up blocking software can

be found in Appendix B: Disable Pop-up Blocking Software.

Network Requirements

• High speed connection from the ER Server to the Web

access logging device(s)

• High speed connection from the ER Server to the Client

workstation(s)

Contents

Main Page 8E6 ENTERPRISE REPORTER ADMINISTRATOR U Page C ENTERPRISE REPORTER OVERVIEW ...............................1 ADMINISTRATOR SECTION .............................................8 Chapter 1: Accessing the Server .............................................11 Chapter 2: Configuring the ER Server .................................... 18 Page TECHNICAL SUPPORT / PRODUCT WARRANTIES ...........83 Technical Support .....................................................................83 Product Warranties ...................................................................86 APPENDICES SECTION .................................................89 Appendix A ................................................................................ 89 INDEX .......................................................................105 Appendix B ................................................................................ 95 ENTERPRISE REPORTER OVERVIEW Operations How to Use this User Guide Organization Conventions The following icons are used throughout this user guide: Terminology Page Page Page ADMINISTRATOR SECTION Introduction Components and Environment Components Hardware Software Environment Workstation Requirements Network Requirements Chapter 1: Accessing the Server Preliminary Network Settings Procedures for Accessing the Server Procedures for Logging On, Off the Server Log On Logging on the First Time Specify the Servers function Set up an Administrator Login ID Log Off Page Chapter 2: Configuring the ER Server Administrator Console Network Menu Box Mode screen Live Mode Archive Mode Change the Box Mode Add/Edit/Delete Administrators screen View a List of Administrators Add an Administrator Edit an Administrators Login ID Delete an Administrator Locked-out Accounts and IPs screen View Locked Accounts, IP addresses Unlock Accounts, IP addresses Page Server Menu Backup screen Backup and Recovery Procedures Page Set up/Edit External Backup FTP Password Execute a Manual Backup Perform a Remote Backup Perform a Restoration to the ER Server Self Monitoring screen View a List of Contact E-Mail Addresses Set up and Activate Self-Monitoring Remove Recipient from E-mail Notification List Deactivate Self-Monitoring Server Status screen View the Status of the Server Secure Access screen Activate a Port to Access the Server Terminate a Port Connection Terminate All Port Connections Software Update screen View Installed Software Updates Uninstall the Most Recently Applied Software Update View Available Software Updates Install a Software Update Page Page Shut Down screen Server Action Selections Perform a Server Action Web Client Server Management screen Restart the Web Client Server Enable/Disable Web Client Server Access Enable/Disable the Web Client Scheduler Database Menu User Name Identification screen Page W View the User Name Identification screen Set up a Customized Label for Unidentified Machines Configure the Server to Log User Activity Deactivate User Name Identification Username Display Setting screen View the Current Username Display Setting Modify the Username Display Setting Page Page View Elapsed Time screen Establish the Unit of Elapsed Time for Page Views Elapsed Time Rules Page Definition screen View the Current Page Types Remove a Page Type Add a Page Type Tools screen View Diagnostic Reports View Database Status Logs Page Page Expiration screen Expiration Screen Terminology Expiration Rules View Data Storage Statistics Page Page Change Data Storage Settings Page NAS Status screen View NAS Status Information Optional Features screen Page Enable Search String Reporting Enable Block Request Count Enable Wall Clock Time Enable Page and/or Object Count Enable, Configure Password Security Option Page User Group Import screen Import User Groups Page TECHNICAL SUPPORT / PRODUCT W Technical Support Hours Contact Information Domestic (United States) Office Locations and Phone Numbers 8e6 Corporate Headquarters (USA) 8e6 Taiwan Support Procedures Product Warranties Standard Warranty Technical Support and Service Extended Warranty (optional) Extended Technical Support and Service APPENDICES SECTION Appendix A Evaluation Mode Administrator Console Page Use the Server in the Evaluation Mode Expiration screen Change the Evaluation Mode Activation Page Page Appendix B Disable Pop-up Blocking Software Yahoo! Toolbar Pop-up Blocker Page Google Toolbar Pop-up Blocker AdwareSafe Pop-up Blocker Disable Pop-up Blocking Windows XP SP2 Pop-up Blocker Set up Pop-up Blocking Use the Internet Options dialog box Page Use the IE Toolbar Use the Information Bar Set up the Information Bar Access the Client 3. Click Ye s to add the Client to your white list and to close the dialog box. Page I A B C D E F G H L M N O P Q R S T U V W