Hardware Manual for the Model CG814WG Wireless Cable Modem Gateway
Basic Troubleshooting Tips
If you have problems connected to your wireless network, try the tips below.
Symptom | Cause | Solution | |
The PC Card | The wireless | Remove and reinsert the wireless adapter. | |
LINK LED is | adapter is not | Check the Windows device manager to see if the PC | |
not lit. | inserted into the | Card is recognized and enabled. Reload the wireless | |
| slot properly or its | adapter software, if necessary. | |
| software is not | Try to install the wireless adapter in a different | |
| loaded. | ||
| CardBus slot on your system if one is available. | ||
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The LINK LED | The wireless | The access point may not be powered on. Or, the | |
is blinking | adapter is | access point and the PC card are not configured with | |
repeatedly. | attempting to | the same wireless parameters. Check the SSID and | |
| connect to access | WEP settings. | |
| point but cannot |
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| connect. |
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I can connect to | This could be a | Check to make sure that the access point is physically | |
an access point, | physical layer | connected to the Ethernet network. | |
but I cannot | problem or a | Make sure that the IP addresses and the Windows | |
connect to other | network | ||
networking parameters are all configured correctly. | |||
computers on | configuration | ||
Restart the cable or DSL modem, router, access point, | |||
the network or | problem. | ||
the Internet. |
| and notebook PC. | |
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Also, for problems with accessing network resources, the Windows software might not be installed and configured properly on your computers. Please refer to Windows documentation for instructions on these options.
Configuring Wireless Security in Windows XP |
