Frequently Asked Questions
Q:Why can’t I store data files or photos on this memory stick?
A:The ActiLink™ USB Transceiver is not a memory stick. It is a wireless transceiver (antennae) for receiving signals from Wellness Connected devices.
Q:I purchased an
A:Use it in another computer to upload your data in multiple locations, such as your home or office.
Q:I put the ActiLink into my computer’s USB port, why aren’t I getting data from my Wellness Connected devices?
A:Have you fully installed the software? Have you purchased a service plan? Have you completed installation and
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