4. GUARANTEE

The following conditions form the guarantee agreement between A.O. Smith Water Products Company (the warrantor) and the owner of the water heater.

4.1Guarantee in general

If within one year of the original installation date of the water heater any part or component other than the tank shall prove upon examination by the warrantor or authorised agent to be defective in material or workmanship, the warrantor will exchange such part or component.

4.2Guarantee of the tank

If within 3 years of the original installation date, the tank fails due to rust or corrosion from the water side, the warrantor will supply a complete new water heater of equivalent size and duty (excluding delivery and installation charges). On the replacement water heater a guarantee will be granted sufficient to cover the unexpired portion of the original 3 year guarantee of the originally installed water heater.

4.3Conditions for installation

and use

The guarantee applies to the heater only while it remains in its orignial location, and is installed in accordance with local plumbing and building regulations and all relevant Codes of Practice.

The water heater should also have been used only:

a)for potable water free to circulate at all times and with the tank free of damaging scale deposits;

b)at temperatures not exceeding the maximum setting of its thermostat

and ECO (Energy Cut Off device); c ) at water pressures and/or energy inputs which do not exceed those

stated on the rating plate of the water heater;

d)in a non corrosive atmosphere or area;

e)with an approved temperature and pressure relief valve of adequate capacity not exceeding the working pressure rating shown on the water

heater, and installed in conformity with A.O. Smith Water Products Companies installation instructions;

f ) when anode(s) have been inspected and renewed, if they are worn or erroded by 50% of more at any point of their length.

4.4Exclusions

The guarantee will be null and void:

a)if the water heater has been damaged by an external cause;

b)in case of misuse, neglect (including frost damage) or incorrect use of the water heater;

c ) in case of unauthorised alteration, modification or repair;

d)in case of ingress into the water heater of chemicals, pollutants or contaminants;

e)if the hardness of the incoming water is, or has been, softened

below 60 ppm CaCO3 ;

f ) if the water heater is effected by corrosive vapours such as those found in hairdressers, dry cleaners and laundries or where some industrial degreasing products are used and stored (for further information and advise please contact the A.O. Smith Technical Department).

4.5Range of guarantee

All replacement water heaters supplied under the terms of this warranty will be supplied ex stock on an F.O.B. basis.

A.O. Smith accepts no responsability for carriage, labour or other installation costs.

4.6Claims

Any claim under this warranty should be initiated with the dealer who originally sold the water heater or with any other dealer or stockist of the warrantors products.

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A.O. Smith EQ 380 G, EQ 280 G manual Guarantee

EQ 280 G, EQ 380 G specifications

A.O. Smith EQ 380 G and EQ 280 G are high-performance water heaters known for their innovative features and advanced technologies. These gas water heaters offer homeowners reliability, efficiency, and durability, making them ideal choices for various residential applications.

The EQ 380 G model is designed to handle high-demand situations, with a striking first-hour delivery rate of up to 80 gallons. This ensures that households with high hot water usage, such as those with multiple bathrooms or large families, have adequate supply at all times. The EQ 280 G, while slightly smaller, still provides impressive performance with a first-hour rating that accommodates medium-sized homes.

One of the standout features of both models is their energy efficiency. They are equipped with a high-efficiency gas burner that significantly reduces energy consumption compared to traditional water heaters. The integration of advanced insulation technology minimizes heat loss, ensuring that the water heater operates economically and in compliance with stringent energy regulations. This efficiency not only lowers utility bills but also contributes to a more sustainable environment.

The EQ series incorporates a robust digital control system that allows for precise temperature settings and monitoring. Users can easily adjust the temperature according to their preferences for comfort and safety. Additionally, the intuitive digital display makes it simple for homeowners to keep track of their water heater's performance and system notifications.

Safety is paramount in the design of the EQ 380 G and EQ 280 G. Both models feature an advanced flame arrestor design that helps prevent backdrafting and enhances overall safety during operation. Furthermore, they come equipped with a built-in thermostat and pressure relief valve, ensuring safe temperature regulation and maintaining optimal performance.

Durability is another hallmark of the EQ series. Constructed with high-quality materials, these units come with a 6-year limited warranty, providing peace of mind to homeowners regarding their investment. The tank's glass-lined coating protects against corrosion, ensuring that the water heater remains functional and efficient for years to come.

In summary, A.O. Smith EQ 380 G and EQ 280 G water heaters exemplify outstanding technology and features tailored to meet the needs of modern households. With impressive efficiency, reliable performance, and advanced safety measures, these models stand out in the competitive market of water heating solutions, delivering both comfort and value for homeowners.