11 | Warranty (certificate) |
11.4 Exclusions | The warranty referred to in Articles 1 and 2 does not apply: |
a.if the boiler has been damaged by an external cause;
b.in case of abuse, neglect (including freezing), modification, incorrect and/ or deviating use of the boiler and if attempts were made to repair leaks;
c.if contamination or other impurities were allowed to flow into the tank;
d.if the conductivity of the water is less than 125 mS and/or the hardness (alkaline earth ions) of the water is less than 1.00 mmol/l
(3.3.3 Water composition”);
e.if unfiltered, recirculated water flows through or is stored in the boiler;
f.if the owner has attempted to repair a defective boiler himself.
11.5Extent of the warranty A.O. Smith’s commitments pursuant to the warranty provided are confined to the free of charge
11.6 | Claims | A claim based on the warranty provided shall be deposited with the dealer |
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| from whom the boiler was purchased or any other dealer who sells products |
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| manufactured by A.O. Smith. The investigation of the boiler as referred to in the |
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| Articles 1 and 2 will take place in an A.O. Smith laboratory. |
11.7 | Obligations of | Concerning its boilers or any boiler replacement part supplied, respectively, |
| A.O. Smith | A.O. Smith will not provide any warranty or guarantee other than the warranty |
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| explicitly stated in this certificate. |
A.O. Smith shall not accept any liability pursuant to the warranty or otherwise for any injuries to persons or damage to materials caused by a boiler or replacement boiler or any part thereof or the stainless steel tank thereof, respectively, supplied by A.O. Smith.
52 | Instruction manual TWI |