problem will occur. You may use another computer to test it. Method 2: Check if the driver conflicts with other computer hardware devices.

Method 3: Check the ViewCam driver and match it with ViewCam model; in addition also use other video cards to confirm if the current video card and its driver are incompatible with ViewCam.

Question 6The ViewCam can’t work normally under the laptop/notebook

Because the USB ViewCam can easily conflicts with video card, therefore, please follow this path: " my computer----> control panel

-----> system-----> device management ----->Video Card

And other pointing devices ------>A4tech View Cam “, then define

and double-click “A4tech.port View Cam ". After opened a window, please check the tab "resource” to find the conflict information. If it is conflicted with other video card, you should try to change an IRQ of them.

Question 7Remote video isn’t smooth as expected

This issue is caused by two reasons:

The actual net band with is not enough and you are suggested to

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A4 Tech PK-335 user manual Question 7:Remote video isn’t smooth as expected