Aastra Telecom 6739I manual Shared Call Appearance SCA, Extra Directory Number EDN

Models: 6739I

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Aastra 6739i Quick Reference Guide

English

Shared Call Appearance (SCA)

The SCA feature allows a group of terminals to control the incoming and outgoing calls on a common line.

Your extension number can be reperesented on a SCA key on other extensions in your work group. Any member can answer calls to your SCA line and make outgoing calls on the SCA line.

A member that have an active call, can put the call on hold and it can be retrived from any member in the group. This is a simple way to exchange/move calls between the members

Any memeber in the work group can initiate a conference by barge into an active SCA line. This feature is enabled by the system administrator.

If your phone is monitoring other members with SCA lines, these SCA lines are represented on L3 or on softkeys

Lamp indications:

Main rule: Green light when it is your call. Red light when somebody else in the SCA group has the active call. The table below describes the L1-L3 keys and the soft keys used for SCA:

Steady green light:

Active call. You are the owner of the

 

call.

Steady red light

Active call. Somebody else in the

 

SCA group is the owner of the call.

Fast flashing green

Incoming call. Anyone in the SCA

light:

group can answer the call.

Slow flashing green

Parked call. You have parked the

light

call from your terminal

Slow flashing red

Parked call. Somebody else in the

light

SCA group has parked the call.

Traffic cases:

 

Answer an incoming

Press the SCA key that is flashing

call on a SCA line

(green fast flashing).

Make an outgoing

Press the SCA key, enter the digits

call from a SCA line:

and press Dial

Shared Call Appearance (SCA)

Park and retrieve the The member that has the active call

callpresses . The SCA key flashes slowly with green light.

 

Any member in the group can

 

retieve the call by pressing the SCA

 

key that is flashing slowly with red

 

light.

Conferencing

A member in the group wants to

 

participate in an active call. The

 

member presses the SCA key with

 

the active call indicated with red

 

steady light. (The feature has to be

 

enabled by the system

 

administrator).

Extra Directory Number (EDN)

The system administrator can assign one or several extra directory numbers (lines) to your telephone. The extra directory number is represented on a line key or a soft key

Make a call from a

Press the wanted EDN line or soft

EDN line:

key. Enter the number, press Dial.

Answer a call to an

Press the EDN key that is flashing.

EDN line:

 

Monitored Extension Number (MNS)

This feature is also called Busy Lamp Field (BLF).

One or several extensions can be monitored on softkeys on your telephone.

When there is a call to a monitored extension, the sofkey flashes in red. If the monitored extension has a call, the sofkey change color to steady red.

A MNS sofkkey has the icon to the left of the label or number

Answer a call to a

Touch the MNS softkey that

MNS key:

flashes.

Make a call to a

Touch the MNS softkey.

monitored extension:

 

MX-ONE – Aastra 6739i

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Aastra Telecom 6739I manual Shared Call Appearance SCA, Extra Directory Number EDN, Monitored Extension Number MNS