REMOVING HARD TAG
It is possible for the locking mechanism to become jammed when the pin is pulled extremely hard. It is possible to
The first step is to place the hard tag into the detacher then press on the head of the pin. This should release the pressure on the locks allowing you to remove the pin.
If you are still unable to release the pin you can tap the locking mechanism (raised area) on the corner of the sales counter, then put the hard tag back into the detacher. The pin should now release.
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